Javascript error xhen rendering chart

[Loko]

Hello

 

 

 

I get "Object Doesn't support this property or method" 3 times when rendering the chart. Strangely, I get this error only on some box but not on others, while all our box have precisely the same IE7 version.

 

 

 

After this JS error occurs the chart renders corretly, but if I use the contextual link "save as jpeg" there's a progress bar and the exporter gets active but it does not work (the "save as" system window never appears).

 

 

 

Here is the code :

 

chart_total_personnes = new FusionCharts("/PORTLETS_COMMUNS/FusionCharts/Charts/MSLine.swf", "chart_total_personnes", "600", "350", "0", "1"); 



var myExportComponent = new FusionChartsExportObject("fcExporter1", "http://.../PORTLETS_COMMUNS/FusionCharts/Charts/FCExporter.swf");

myExportComponent.componentAttributes.btnDisabledTitle = 'Enregistrer';

myExportComponent.componentAttributes.btnSaveTitle     = 'Enregistrer';

myExportComponent.componentAttributes.btnWidth         = '120';

myExportComponent.Render("fcexpDiv");



chart_total_personnes.setDataXML(donnees_xml_total_personnes);   

chart_total_personnes.render("chart_total_personnes_div");

 

 

 

and the XML date received from my server starts with :

 

< chart palette='1' caption='Nombre de voyageurs par mois et

 

par soci

Edited June 18, 2009 by Guest

[Loko]

Hello

 

 

 

Any chance to get this issue fixed ?

[Rahul Kumar]

Hi,

 

Please accept our apologies for the delay.

 

Chart exporting feature requires Flash Player 10. Also if you are running your application locally then you would need to set your flash player global security setting from adobe website for this you can refer to http://www.fusioncharts.com/forum/FindPost8077.aspx.

 

[Loko]

I'm not running localy.

 

 

 

Thank you for the information about Flash player v10.

 

 

 

Regards

 

Arnaud

[Guest Rajroop]

You are most welcome.

[xlovex]

hey there, i need help fixing this problem everytime i try to view my messages i get this error on the site and i cannot view the problem can anyone help me? i dun kno much bout computer problems.

 

 

 

microsoft vbscript runtime error '800a01a8' object required: 'mydoc.documentelement' line 55

[Guest Rajroop]

Hello ,

 

 

 

Could you please elaborate your query a bit more?

 

 

 

Looking forward to your reply.