Capturing data option getting delayed when using Export chart functionality

[accountothers]

Hi,

 

 

 

I am using three fusion charts in an asp page one by one, where all of these three charts were included in parent page using three individual files.

 

 

 

Using the Export functionality of the fusion charts, I am saving the charts as images(JPGs).

 

 

 

Capturing data is getting delayed when the charts are going out of focus and the capturing is very much fast when the charts remain in the focus.

 

 

 

This is what I am using in the set parameters of the chart rendering:

 

exportCallback=GetImage_FusionCallBk;exportEnabled=1;exportAtClient=0

 

 

 

I am using IE6 with Flash 10.1 installed in my system. Facing the same in IE8 also.

 

 

 

Is there any way to get the data captured fast though they are out of focus?

Edited August 17, 2010 by Guest

[Guest Basundhara Ghosal]

Hi,

Welcome to FusionCharts forum.

Could you please confirm us whether "out of focus" means  out of visible area ?

Awaiting your reply.

[accountothers]

Thank you.

 

 

 

Yes. When I scroll the page to the bottom, then the chart at the top of the page is going out of focus and the capturing of data is getting slow.

 

 

 

Also, when the page loads for the first time, charts at the bottom of the page that are not in the visible area are also having the same problem while the chart at the top of the page which are in visible area are capturing the data fast.

Edited August 18, 2010 by Guest

[Guest Basundhara Ghosal]

Hi,

This is an issue of the browser and the Flash Player.

As a work-around, you need to build up your own JavaScript code to scroll-down through the whole page as soon as the charts starts getting rendered, to ensure the complete rendering of all the charts.

Hope this helps.

[accountothers]

Thank you for your quick reply Basundhara

Edited August 18, 2010 by Guest

[Guest Basundhara Ghosal]

Hi,

You are most welcome.

Keep smiling and keep FusionCharting.