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Rekha

Fusion Charts do not get display charts in IE8

By Rekha, in Bug Reports

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Rekha   

Rekha
Posted (edited)

Our Charts were working fine in IE6. We had been recently upgraded to IE8 and since then we started seeing  issues with the fusion charts. First time when the page gets loaded only the word "Chart" shows up instead of the actual chart. But when I refresh the page the chart gets displayed.

Not sure what is the problem. Please suggest

Edited by Guest

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Sanjukta   

Sanjukta
Posted (edited)

Hi Rekha,

Welcome to FusionCharts Forum! :)

Could you please check with the following:

1. Whether Fusioncharts.js is in the <head> or <body> tag?

2. If the chart is rendered before the browser page is loading?

3. If you are using Fusioncharts DOM?

Looking forward to your reply.

Edited by Guest

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Rekha   

Rekha
Posted

Hi Sanjukta,

Thank you for your response.

Here are the answers to your questions:

1) Fusioncharts.js is in the <head> tag

2) We have both ways in our application - where chart gets rendered before the browser page is loading and also where we just have a link which open up a new window that renders the chart

3) Not sure about this - how to check about the DOM

Please let me know if you need more info.

Thanks,

Rekha

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Sanjukta   

Sanjukta
Posted

Hi Rekha,

You are welcome. :)

2) We have both ways in our application - where chart gets rendered before the browser page is loading

The issue you are facing is because of the chart getting rendered before the page is loaded.

If you wish to see the chart render without any issue, you have to wait till the browser page has ompletely loaded.

Hope this helps. :)

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Rekha   

Rekha
Posted

Sanyukta,

We have an application that renders chart after the page gets loaded- but that does not work either.

It just displays a word "chart " instead of actual chart.

This is a production issue so anyhelp is greatly appreciated.

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Guest Basundhara Ghosal   

Guest Basundhara Ghosal
Posted

Hi Rekha,

Could you please re-check that the path mentioned for the FusionCharts.js file that you are using?

I hope this helps.

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