Charts Auto Save To Server In Ie/chrome But Not Firefox

[james555]

My charts display and render just fine in chrome and IE... and I have the FC_rendered function running to auto save the image on the server using chart.exportChart({ exportFormat:'jpg' });

 

This works fine in Chrome and IE with the save box automatically coming up and saving the jpg image on the server. However in Firefox it doesn't always save each chart on the page or doesn't save at all sometimes. Is there a known bug with displaying multiple charts on a page and having them save on the server automatically in firefox? The same code works fine for IE and Chrome.

 

My firefox browser is running flash 10,0,12,36 ... and if I right click to save it works fine... or open the individual charts in their own tab/window they save fine.

 

 

Any ideas?

Edited October 22, 2010 by james555

[james555]

anyone? takes a while for support to respond. Why would the server side saving javascript work fine in IE and Chrome but not in Firefox?

[Guest Basundhara Ghosal]

Hi,

 

For FF browser, it can render only those charts that are in visible area of the browser.

 

In case the charts are outside the visible area, it would not render until been scroll down.

 

In this case you need to build up your own logic such that the browser page first gets scrolled down through the entire page in order to initiate the rendering and then should start exporting the charts.

 

I hope this helps.