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nonshatter

Chart Failing To Load In Chrome - Works Fine In Firefox

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Hi there,

I have just bought my website license for fusion charts. It's been great so far, but I have just run into this problem...

The chart has suddenly failed to load in Chrome. I just get a blank box with no information or error message. I have just tested the same page in Firefox and the chart works perfectly well which has confused me because this is clearly not a problem with the paths, right? It was working in Chrome earlier today...

 

about:plugins in chrome shows that flash is installed:

[b]Shockwave Flash[/b] (2 files)Shockwave Flash 10.1 r103

Could anyone tell me what the problem could be? Is there any chance that cookies could be causing this problem?Name:Shockwave Flash

 

 

Edit ** - Apologies... I have just got it working again. I cleared my browsing cache and cookies, then restarted the browser and the chart fired up again. I'll let you know if this keeps happening.

Edited by nonshatter

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Guest Rajroop

Hi there,

I have just bought my website license for fusion charts. It's been great so far, but I have just run into this problem...

The chart has suddenly failed to load in Chrome. I just get a blank box with no information or error message. I have just tested the same page in Firefox and the chart works perfectly well which has confused me because this is clearly not a problem with the paths, right? It was working in Chrome earlier today...

 

about:plugins in chrome shows that flash is installed:

[b]Shockwave Flash[/b] (2 files)Shockwave Flash 10.1 r103

Could anyone tell me what the problem could be? Is there any chance that cookies could be causing this problem?Name:Shockwave Flash

 

 

Edit ** - Apologies... I have just got it working again. I cleared my browsing cache and cookies, then restarted the browser and the chart fired up again. I'll let you know if this keeps happening.

 

Hey there,

 

Thanks for your updates.

 

This sounds like a weird issue .. I'll be keeping an extra eye out for your updates on this, just in case. :D

 

Have a good week.

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