Exporting Problem In Mozilla

[nazgul14]

Hi all,

 

I get stuck on something in exporting data to pdf/image..I render the chart in IE and the Save as PDF/IMG appeared in IE..but in mozilla it doesnt appear at all..I used Fusion Widget and Fusion Chart to render my graph..the weird thing is,Fusion widget graph has the context menu to save as,but not for Fusion Charts.

 

The other problem is,when i tried to export my chart as pdf/img in IE(only works in IE,i dont know why),the exportformat is equals to null..may i know what i did wrong...btw..i didnt use button to render the chart because i dont want to..i juz wanna use the context menu to save as..

 

I appriciate all of your help..Thank You.

[Guest Angie]

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please send us the screenshot or the code to look into the issue?

 

Awaiting for your reply.

[nazgul14]

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please send us the screenshot or the code to look into the issue?

 

Awaiting for your reply.

 

Hi Angie,

 

Thank you for ur warm welcome.

 

Here are the screen shot

 

 

This is using fusion widget.When right click the save as function appear

 

But when using fusion chart graph.The save as function didnt appear..Here the screen shot

 

 

and here is my XML code

 

<chart caption="Overall Application Summary Utilization by User Hit/Usage" 
connectNullData='0' xAxisName="Application Name" yAxisName="Utilization" 
showValues="0" showPercentValues="0" decimals="0" formatNumberScale="0" 
exportEnabled="1" exportAtClient="0" exportAction="download" 
exportFileName="Overall Application Summary" exportHandler="./JS/FCExporter.jsp"
showExportDataMenuItem='1'>
<%
while( rs.next() ){
%>

<set label="<%= rs.getString("ApplicationName") %>" value="<%= rs.getInt("total") %>" 
link="JavaScript:drill_chart_ash('<%=rs.getString("ApplicationName") %>,<%=id_rel%>,State');"
/>


<%
}
%>
</chart>

[Guest Angie]

Hi,

 

Could you please tell us the FusionCharts version you are using?

 

If you are using older version, i,e below FusionCharts v 3.1, it will not work.

 

Please upgrade to FusionCharts latest version from: http://www.fusioncharts.com/Download.asp

 

Hope this helps.

[nazgul14]

Hi,

 

Could you please tell us the FusionCharts version you are using?

 

If you are using older version, i,e below FusionCharts v 3.1, it will not work.

 

Please upgrade to FusionCharts latest version from: http://www.fusioncha...om/Download.asp

 

Hope this helps.

 

Thanks for the reply.

 

I think i used the latest one. Reason by saying that because when i right click at the chart in IE..the Save as appeared, but not in mozilla..

[Guest Angie]

Hi,

 

Please try the same using <exportShowMenuItem='1'> attribute inside the <chart> element.

 

Awaiting for your reply.