Graph Does Not Display In Ie

[JediJon]

Hi,

 

I have been using the charts for a while now with no issues however the graph's that we have been creating (Both 3D bar & 3D pie chart) now do not show in IE but work perfectly in;

 

Google Chrome

Safari

FireFox

 

At first thought it was because we had moved the sites to be SSL but even when non secure the graph's do not work.

 

Here's the setup,

 

Classic ASP

JavaScript

Fusion Charts V3 Eval version

XML via XML data not URL

 

Get this JS error

 

Invalid argument

FusionCharts.js Line 15 Char 33765

 

Have looked around the forum for answers but nothing points to a reason.

 

Please Help

 

Cheers

Jon

[Guest Angie]

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please send us a screenshot or entire code to look into the issue?

 

Awaiting for your reply.

[JediJon]

Hi,

 

Due to the nature of the site i can't give you access to view the information or put a screenshot online

 

But here is the code that is calling the chart.

 

If you need anything else please let me know.

 

Cheers

Jon

 

<!-- START Script Block for Chart 1 -->

<div id='1Div' align='center'>

Chart.

 

</div>

 

<script type="text/javascript"><!--

//Instantiate the Chart

var chart_1 = new FusionCharts( { "swfUrl" : "/fusion_charts/Charts/Column3D.swf", "width" : "730", "height" : "400", "renderAt" : "1Div", "dataFormat" : "xml", "id" : "1", "wmode" : "opaque", "dataSource" : "<chart exportEnabled='1' showFCMenuItem='0' exportShowMenuItem='0' exportAtClient='0' exportDialogMessage='Exporting to PDF ' exportHandler='/fusion_charts/ExportHandlers/ASP_NET11/FCExporter.aspx' exportAction='save' exportFileName='scheme_38' useRoundEdges='1' caption='Overview summary report for your current scheme area' subCaption='All available data Created 01/03/2011' xAxisName='Incident types' yAxisName='Number of incidents' showValues='1' rotateLabels='1' formatNumberScale='0' showBorder='0' baseFont='Arial' baseFontSize ='8' baseFontColor ='000000'><set label='BURGLARY DWELLING' value='12' /><set label='BURGLARY OTHER - SHED ETC' value='5' /><set label='CRIMINAL DAMAGE OTHER' value='5' /><set label='CRIMINAL DAMAGE TO A BUILDING OTHER THAN DWELLING' value='1' /><set label='CRIMINAL DAMAGE TO A DWELLING' value='11' /><set label='CRIMINAL DAMAGE TO A VEHICLE' value='18' /><set label='THEFT FROM VEHICLE' value='18' /><set label='THEFT OR UNAUTHORISED TAKING OF PEDAL CYCLE' value='8' /><set label='THEFT OR UNAUTHORISED TAKING OF VEHICLE' value='12' /><set label='THEFT OTHER' value='17' /><set label='VEHICLE INTERFERENCE AND TAMPERING' value='1' /><styles><definition><style type='font' name='CaptionFont' font='Georgia' size='24' color='BF351F' bold='0' /><style type='font' name='SubCaptionFont' size='14' bold='0' /></definition><application><apply toObject='caption' styles='CaptionFont' /><apply toObject='SubCaption' styles='SubCaptionFont' /></application></styles></chart>" } ).render();

// --></script>

<!-- END Script Block for Chart 1 -->

[Guest Angie]

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please confirm the IE and FusionCharts version you are using?

 

If possible, please send us a screenshot to look into the issue.

 

Awaiting for your reply.

[JediJon]

The issue occurs in any version of IE and the fusion charts version is V3 evaluation.

 

a screen shot is not possible but the outcome is that the graph does not appear at all. (Even if refreshed)

 

Cheers

Jon

[Guest Angie]

Hi,

 

Welcome to FusionCharts Forum!

 

I am afraid, we are not able to replicate the issue from our end.

 

The chart is rendering fine from our end.

 

Please check whether there is any security issue in your browser.

 

Please find the attached screenshot.

Edited March 2, 2011 by Angie