Clientside Exporting - Cannot Save

[Grant]

Hello,

I am working with the paid version of v3.2.1 of FusionCharts, and variously Flash 10.2.154.25, 10.1.102.64, and 10.1.53.64. I am using JavaScript to initiate client-side exporting of rendered FC charts. Exporting of the charts works fine, and the button changes to "Save" for exported charts, but I cannot save the individual files, however, if I export multiple charts I am able to bulk-save them as a single file. The cursor changes as expected when hovering over the "Save" button, but nothing seems to happen when it's clicked. I am able to change the file type for the individual files as well. There is nothing out of the ordinary in any debugging logs. Here are the related lines from the console output:

 

22 fcExporter1 exportcomponentready Object { DOMId="fcExporter1"} <div>23 chart1_id exportdataready Object { stream="_500;_500;_500;_500;_50...500;_500;_500;_500;_500",  caption="XXXXXX",  more...}</div><div>

 

And the lines from the chart's debug window:

 

<div>Export Capture Process Start: The chart has started capturing bitmap data for export.</div><div>Export Trasmit Data Start: The chart has finished capture stage of bitmap export and is now initiating transfer of data to JS function 'FC_ExportDataReady'.</div>

 

 

I am not running the site locally, it is over a remote server, behind a firewall via https.

I look forward to hearing back quickly on this issue. I was able to save exported charts previously, and only noticed the problem recently.

Regards,

Grant

Edited March 29, 2011 by Grant

[Grant]

After downloading a debugger version of Flash, I've determined that the problem was caused by illegal characters in the export filename for the chart.

Is there any way to catch Flash errors like this and pass them to the user?

[Guest Angie]

Hi,

 

I am afraid, FusionCharts does not have the functionality you are looking for, at this time.

 

Thank you very much for your continued patience and patronage.