Export Scanning Process Takes Too Long Time

[vgunse]

Hi,

 

If i hide the chart by minimize the browser or scroll down While scanning the chart. It takes too long time (more than 1 min) to complete the scanning .

 

Any way to make it faster while chart is hiding or any background process is possible?. please give me some idea.

 

 

Thanks and Regards,

vgunse

Edited April 5, 2011 by vgunse

[Guest Angie]

Hi,

 

Could you please elaborate your issue a little bit more?

 

If possible, please send us a screenshot or any live link to look into the issue from our end.

 

Awaiting for your reply.

[vgunse]

Hi,

 

Thanks for ur reply.

 

I tried to export the chart as JPEG by selecting the option from context bar

 

It first scanned the chart then it showed the JPEG image succesfully.

 

But If i minimize the borwser while scanning is in process . It takes too long time(more than 1 min) to complete the scanning process.

 

Thanks,

vgusne

 

Hi,

 

Could you please elaborate your issue a little bit more?

 

If possible, please send us a screenshot or any live link to look into the issue from our end.

 

Awaiting for your reply.

[Guest Angie]

Hi,

 

Thanks for your reply.

 

Since, export process needs browser resources, minimizing the browser slows down the process of allocation of resources of operating system.

 

As a result, the export process slows down.

 

Hope this helps.

[vgunse]

Hi,

 

As well i tried without minimizing

 

In this scenario i scroll down the page while scanning is in progress. the result is same slow process.

 

Becuase in my site i have more number of charts in same page one by one. user may scroll down the page while another chart export is in process.

 

Any solution... please share with me.

 

 

 

Regards,

vgunse

 

Hi,

 

Thanks for your reply.

 

Since, export process needs browser resources, minimizing the browser slows down the process of allocation of resources of operating system.

 

As a result, the export process slows down.

 

Hope this helps.

Edited April 5, 2011 by vgunse

[Guest Angie]

Hi,

 

Scrolling down the browser page also slows down the process of allocation of resources of operating system.

 

It is an implementation issue related to browser, not with FusionCharts.

 

Hope this helps.