Toop Tip Not Present When Values Are 0 In Pie Chart

[Archie144]

Tool tip not displayed when values are less in pie chart xml. But this behavior is not similar all the time, sometimes it also hides values which are less even pies having 3 or 4 values does not show tooltip. I could not understand the pattern of this behavior.

 

I've checked xml used for generating these pie charts and there are values in xml, I'm not using toolText attribute but using default behavior of chart.

 

What can be the reason?

Edited May 20, 2011 by Archie144

[Guest Angshu]

Hi,

 

Thanks for your post.

 

Could you please send us the XML code to look into the issue?

 

Awaiting for your response.

[Archie144]

Here

'WWWW' does not show first bar's value.

KKKKKKK does not show first bar's value.

AA&A does not show both bar's tooltip

MMMM does not show both

 

There are also more cases in this xml which does not show any tooltip but I think these much info. sufficient.

 

 

 

Hi,

 

Thanks for your post.

 

Could you please send us the XML code to look into the issue?

 

Awaiting for your response.

PieChart.xml

[Guest Angshu]

Hi,

 

Thanks for your response.

 

Could you please confirm the chart type you are using?

 

It seems from your code that you are using "Multi Series Data Format" which is not supported by pie chart, at this time.

 

For more details, please visit the links below:

 

http://www.fusioncharts.com/docs/?DataFormats/XML/SingleSeries.html

 

http://www.fusioncharts.com/docs?/DataFormats/XML/MultiSeries.html

 

http://www.fusioncharts.com/docs/?ChartSS/Pie3D.html

 

Hope this helps.

[Archie144]

I'm using , MSCombi2D.swf for generating chart in jsp file.

 

Hi,

 

Thanks for your response.

 

Could you please confirm the chart type you are using?

 

It seems from your code that you are using "Multi Series Data Format" which is not supported by pie chart, at this time.

 

For more details, please visit the links below:

 

http://www.fusioncha...ngleSeries.html

 

http://www.fusioncha...ultiSeries.html

 

http://www.fusioncha...rtSS/Pie3D.html

 

Hope this helps.

[Guest Angshu]

Hi,

 

Thanks for your response.

 

This is a known flash issue, when you are plotting small data values, mouse hover event will not work.

 

We have taken a note of this issue and added the same in our wishlist.

 

Thank you very much for your continued patience and patronage.

 

Hope you have a great day!

[Archie144]

Thank you very much for your feedback.

Do you suggest any other chart type (bar chart) which does not have this issue or is there any way to solve this as this is not consistent because sometimes I've seen tooltip's for bar chart when value is 0 for other bar charts I'm using in application.

 

 

Hi,

 

Thanks for your response.

 

This is a known flash issue, when you are plotting small data values, mouse hover event will not work.

 

We have taken a note of this issue and added the same in our wishlist.

 

Thank you very much for your continued patience and patronage.

 

Hope you have a great day!

[Guest Angshu]

Hi,

 

We will try to resolve this issue in our future upgrades.

 

Thanks for your patience and Happy FusionCharting