White Line On A Pie

[elad2109]

Hi,

 

I have a 3D pie.

On FF, when I do the following:

1) click on the big slice (orange)

2) Then click on a smaller slice (blue or green)

 

--> a white line is drawn in the middle of the pie.

 

When the mouse hover this line- it disappears.

 

Do you know what could cause this and how can i fix this?

 

see here :

http://postimage.org/image/1j7tc0ihw/

 

Best,

[Guest Angshu]

Hi,

 

Thanks for your post.

 

Could you please send us the XML code to test it from our end?

 

Please confirm the FusionCharts and Firefox version you are using.

 

Awaiting for your response.

[elad2109]

Hi,

 

Thanks for your post.

 

Could you please send us the XML code to test it from our end?

 

Please confirm the FusionCharts and Firefox version you are using.

 

Awaiting for your response.

 

html element:

<embed id="ctl00_ControlPanelPlaceHolder_Analytics_TopPiename" height="300" width="620" flashvars="chartWidth=620&chartHeight=300&debugMode=0&DOMId=ctl00_ControlPanelPlaceHolder_Analytics_TopPiename&registerWithJS=1&scaleMode=noScale〈=EN&dataXML=<chart labelDisplay='ROTATE' slantLabels='1' showValues='0' bgColor='FFFFFF' borderColor='FFFFFF' borderThickness='0' caption='Countries with Largest Numbers of Unique Active Users' imageSaveURL='../SaveImage.ashx' imageSave='1' baseFontSize='10' baseFont='Arial' showToolTip='1' anchorRadius='1.2' lineThickness='1.8' toolTipBgColor='e5ecf2' toolTipBorderCol...pe='font' color='425f70' /></definition><application><apply toObject='YAXISNAME' styles='LabelsStyleDefinition' /><apply toObject='XAXISNAME' styles='LabelsStyleDefinition' /><apply toObject='TOOLTIP' styles='TooltipStyleDefinition' /></application></styles><set value='91.67' color='#Ed5200' toolText='Viet Nam, Active users: 11' showValue='1' label='Viet Nam,91.67%25 -8%25' /><set value='8.33' color='#3db319' toolText='United States, Active users: 1' showValue='1' label='United States,8.33%25 ' /></chart>" wmode="transparent" allowscriptaccess="always" quality="high" name="ctl00_ControlPanelPlaceHolder_Analytics_TopPiename" src="/Images/FusionCharts/Pie3D_v2.swf" type="application/x-shockwave-flash">

 

FF = 4.0.1

FusionCharts = how do I check my version ?

[Sanjukta]

Hi,

 

Please check the FusionCharts version by enabling the "debugMode" (the second last) parameter in the HTML code and send us the screenshot of the same.

Ref.-<embed src="FusionCharts/Column3D.swf" flashVars="&chartWidth=400&chartHeight=300 &DOMId=myChartIdregisterWithJS=1&debugMode=1...>

 

Also, please try upgrading your current version to the latest one, i.e FusionCharts v3.2.1 and confirm us if the issue is still occurring at your end.

 

Please try downloading FusionCharts v3.2.1 with the help of the following link.

http://www.fusioncharts.com/download/

 

In case you are an existing customer, please try upgrading the version with the help of the this link.

http://www.fusioncharts.com/PUC/

 

Hope this helps.