No Display In Firefox

[laurent25]

Hello,

 

I just started to use FusionChart and I can't make it work under Firefox. I have tried three different vesion of it.

It's working with Chrome and IE.

 

I have enabled the JS debug mode and I see no errors.

 

1 chartobject-1 beforeinitialize Object { swfUrl="images/charts/Pie3D.swf", width="100%", more...} 2 chartobject-1 initialized Object { swfUrl="images/charts/Pie3D.swf", width="100%", more...} 3 chartobject-1 beforedataupdate Object { dataFormat="json", dataSource={...}, data="<chart caption="Monthly.../></trendlines></chart>"} 4 chartobject-1 dataupdated Object { dataFormat="json", dataSource={...}, data="<chart caption="Monthly.../></trendlines></chart>"} 5 chartobject-1 internal.domelementcreated Object { success=true, id="chartobject-1"} 6 chartobject-1 loaded Object {} 7 chartobject-1 dataloaded Object {} 8 chartobject-1 rendered Object { width=1464, height=19} 9 chartobject-1 drawcomplete Object { drawCount=1, width=1464, height=19}

 

Any help would be appreciated.

[Guest Angshu]

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please send us the XML code to look into the issue?

 

Please confirm the Firefox version you are using.

 

Awaiting for your response.

[laurent25]

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please send us the XML code to look into the issue?

 

Please confirm the Firefox version you are using.

 

Awaiting for your response.

 

 

 

My Firefox version is 3.6.16 and I use JSON, it's a data example i took from the documentation

 

{

"chart"=>{"caption"=>"Monthly Sales Summary",

"subcaption"=>"For the year 2006", "xaxisname"=>"Month",

"yaxisname"=>"Sales", "numberprefix"=>"$","bgColor"=>"647881" },

"data"=>[

{ "label"=>"January","value"=>"17400" },

{ "label"=>"February","value"=>"19800" },

{ "label"=>"March","value"=>"21800" },

{ "label"=>"April","value"=>"23800" },

{ "label"=>"May","value"=>"29600" },

{ "label"=>"June","value"=>"27600" },

{ "vline"=>"true","color"=>"FF5904","thickness"=>"2"},

{ "label"=>"July","value"=>"31800" },

{ "label"=>"August","value"=>"39700" },

{ "label"=>"September","value"=>"37800"},

{ "label"=>"October","value"=>"21900" },

{ "label"=>"November","value"=>"32900" },

{ "label"=>"December","value"=>"39800" }

],

 

"trendlines"=>{

"line"=>[

{"startvalue"=>"22000","color"=>"00cc00",

"displayvalue"=>"Average"}

]

}

[Sanjukta]

Hi,

 

Please note that the JSON was not properly formed. We have corrected the JSON data and rendered the Pie 3D chart in Firefox using your JSON (modified) data.

 

However, please note that trendlines and vLines are not supported by Pie 3D chart. Also, in case you are using it any special environment like OS, Flash Player version etc, please mention it.

 

Please check with the attached screenshot of the Pie 3D chart and the modified JSON data (remove the .txt extension for use) for your reference.

 

Hope this helps.

 

Data.json.txt

[laurent25]

Hi,

 

Please note that the JSON was not properly formed. We have corrected the JSON data and rendered the Pie 3D chart in Firefox using your JSON (modified) data.

 

However, please note that trendlines and vLines are not supported by Pie 3D chart. Also, in case you are using it any special environment like OS, Flash Player version etc, please mention it.

 

Please check with the attached screenshot of the Pie 3D chart and the modified JSON data (remove the .txt extension for use) for your reference.

 

Hope this helps.

 

 

Tried with your JSON and still not working for me

I have removed the vLines and trendines but still no go

 

I'm working on Ubuntu 10.4 but i have a VM on window xp for testing.

 

I have see something on the web about a <Embeded> tag that was necessary in order for fusionChart flash to display in Firefox. But co-worker use the same verion of the FusionChart JS and they have no problems.

 

On a side note I'm working on a Rails application with some ETX JS but that should'nt have any impact.

[Sanjukta]

Hi,

 

Could you please send us a screenshot of the output you are receiving?

 

Also, please try setting an absolute value for the height of the chart and see if this helps.

 

Hope this helps.

[laurent25]

Nailed it!

 

It was the width, height properties. I had set both to 100% to fill up my etx js component and it seems like FF doesn't like it.

 

Thank a lot for your replies.

[Guest Angshu]

HI,

 

Glad to know that you have managed to resolve your issue.

 

Happy FusionCharting!