FusionCharts Support

Hi Johan, In the second chart I find that the sYaxisMinValue is set to 4452 while the minimum value in the dataset for secondary axis is 4051 which is less that 4452. Hence, the sYaxisMinvalue declaration becomes invalid as the the chart would contain values below the min value. Hence, the min value is reset to 0.

Hi , I find your link definition is as follows: 1 sample: updateFusionChart("1%3D1+AND+THE_DATE+%3E%3D+TO_DATE%28%2701.01.2008%27%2C+%27DD.MM.YYYY%27%29","HumanResources (Development)","Canceled","" );' Please note that instead of " you have used ". This is invalid. Please change your code so that it renders the link as this: updateFusionChart("1%3D1+AND+THE_DATE+%3E%3D+TO_DATE%28%2701.01.2008%27%2C+%27DD.MM.YYYY%27%29","HumanResources (Development)","Canceled","" ); I have tried reaplacing all ". to " and it worked!

hi, It would be helpful for us if you can provide us with the XML as attachment file.

Hi, Please attache the file.

Hi, Please attach the XML file and the code as text file as attachment to this post.

Hi, I find from your post that the link generated is : updateFusionChart("1=1%20AND%20THE_DATE%20>=%20TO_DATE('01.01.2008',%20'DD.MM.YYYY')","Human%20Resources%20(Development)","Closed",""%20); Could you please try using " for all the " and ' for all ' in side the link attribute's value?

Hi shajeerkt, Could you please send us the XML that is being generated. Please also specify whether you are using dataXML or dataURL method. You might pass us the code that you are using to render the chart. It seems that there might be some issue with the quote that is encapsulating the parameter that for the link.

Hi shajeerkt, Could you please send us the XML that is being generated. Please also specify whether you are using dataXML or dataURL method. You might pass us the code that you are using to render the chart. It seems that there might be some issue with the quote that is encapsulating the parameter that for the link.

Hi, We are Developing a ASP.NET control for FusionCharts in our Labs. This would (once released) solve your issues.

Hi, Blinking entity is not supported as of now.

Hi, This feature works following this process: 1. Each chart being a Flash animation needs to collect the image data 2. Once collected the data is posted to the server side image saving script. The time taken by the 'image data collection' or capture process takes time as per the size of the chart. Hence, the data does not gets posted sequentially but as when the capture phase is over. Could you please update to our latest version 3.1 where we have shunned saveAsImage feature and introduced a smarter feature called 'export'. Though this process still pass through the capture phase the image saving to server becomes simpler. .Fla files are provided with the Enterprise License.

Hi, Please check whether you have Flash Player 10 installed in the machines.

Hi, We have fixed this issue. I am attaching the Changed files in a zip up here. Please update. We would update this fix within a few days in our main distribution. PHP.zip

Hi, ZLib is the Library that is being used. We are looking into the issue with Adobe Reader 9 .

Hi, Could you please upgrade to v3.1 (www.fusioncharts.com/PUC)? Where we have provided a smater way of saving image using export feature?

Hi, The setDataURL function is available only after the chart is rendered. This can be tracked down by placing FC_Rendered(DOMId) JavaScript function . The chart would call the function once the chart is ready for setDataURL(). Please call setDataURL() only after FC_Rendered() is called.

Hi, Let me show you how you would need to build the XML from the 2 filtered data samples: You would need to use MSColumn2D.swf chart file for this, build the XML and pass it to the chart. This is your sample data: cd [PK] | subject_name | lecture_score | subject_score | academicyear | term 1 | Management | 80 | 70 | 2007/2008 | 1 2 | Business | 60 | 60 | 2007/2008 | 1 3 | Algorithm | 70 | 70 | 2007/2008 | 2 4 | CRM | 85 | 70 | 2007/2008 | 2 5 | ERP | 90 | 80 | 2008/2009 | 1 6 | English | 100 | 90 | 2008/2009 | 1 7 | Religion | 90 | 75 | 2008/2009 | 1 1. When the options chosen are : 2007/2008 academic year and 2nd term <chart> <categories> <category label='Algorithm' /> <category label='CRM' /> </categories> <dataset seriesName='lecture_score ' > <set value='70' /> <set value='85' /> </dataset> <dataset seriesName='subject_score' > <set value='70' /> <set value='70' /> </dataset> </chart> ------------------------------------------------------- 2.When the options chosen are :2008/2009 academic year and 1st term <chart> <categories> <category label='ERP'/> <category label='English'/> <category label='Religion'/> </categories> <dataset seriesName='lecture_score ' > <set value='90' /> <set value='100' /> <set value='90' /> </dataset> <dataset seriesName='subject_score' > <set value='80' /> <set value='90' /> <set value='75' /> </dataset> </chart>

Hi, FusionCharts is a Flash Component, which is a client side component. A chart is not rendered as image, but as a flash animation by the Flash engine at client side. The next step to export is to collect the image data( rather snapshot) of the chart and send the image data to the server to process it.

Hi, Please see if you have these attributes set in the XML: exportEnabled='1' exportHandler='...'

Hi, Could you please try defaultAnimation='0' (and also animation='0' if needed)?

Hi, FusionCharts.js can now handle all stuffs. usign a new function - setTransparent(true/false) once can set a chart's WMODE. So FusionCharts.js can alone handle it. Now there are times when our old wrapper classes could not call this setTransparent(). Then this WMODE sepcial FusionCharts comes into play.

Hi, Yes this can be done. Please check our online Blueprint Application. http://www.fusioncharts.com/Demos/Blueprint/

Hi, Please use sDecimals='2' and decimals='0'.

Hi, Links in tooltip is not possible, as of now.

Hi, Please refer to : http://www.fusioncharts.com/docs/Contents/VB_UpdatePanel.html