FusionCharts Support

Hi, Following the code that you are earlier using i am providing the feedback. //Render A NEW MAP var so = new SWFObject("${globalFlashPath}FCMap_World.swf?chartWidth=580&chartHeight=350&DOMId=mymovie&registerWithJS=1", "mymovie", "580", "350", "8"); //Pass XML as string (variable strXML) so.addVariable("dataXML",strXML); //Pass XML from file/stream (myXMLFile.xml) //so.addVariable("dataURL","myXMLFile.xml"); so.write("worldMap"); //HOW TO UPDATE AN ALREADY RENDERED MAP //Update map var m=document.getElementById("mymovie"); //Update Map from string m.setDataXML(strXML); //update Map from URL m.setDataURL("newXMLfile.xml");

Hi, Please try uninstalling the Flash Players and reinstall again.

Hi, Could you please let us know which chart you are using?

Hi, Could you please try this? <map showShadow='0' showBevel='0' useHoverColor='0' showLabels='0' showTooltip='0' showCanvasBorder='0' mapRightMargin='0' fillColor='AFCED9' borderColor='AFCED9' markerBgColor='00577F' animation='0' showMarkerToolTip='1'>

Hi, Its in DefaultColors.as file in helper folder.

Hi, As of now, you would need to relaod the chart with the full XML containing the chaged values. You can stop the animation by animation='0' show the modifications instantly.

Hi, If you have specified color of the dataset with a # please remove the # You must provide color like this: color='ff0000' and not color='#ff0000'

Hi mahesh, Did you try in some other machines? Is there any security setting that is getting overlooked?

Hi Mahesh, Did you try with other browsers?

Hi Mahesh, Please also check using simple HTML and http:/ using other browsers like Internet Explore 6/7/8 . It wont work. If you are facing issues with HTML or Server Application using http:// please let us know. http:/ using simple HTML works only in Firefox or even if in some other browers, this is not the correct way. We always maining some protocols, coventions... isnt it?

Hi Mahesh, Now I am really very confused! May I know the reason why are you presuing http:/ ? Why not http:// ? Please let us know if http:// works in HTML and JSP appllication or not.

Hi, Could you please try using the following Fixed JS file? FusionChartsCreator.js.txt

Hi Mahesh, Please use so.addVariable("debugMode","1"); Please note that we provide a wrapper JavaScript (FusionMaps.js) morphed from SWFObject which would help reducing lot of your pains in this implementaion. http://fusioncharts.com/maps/docs/Contents/BasicUsage.html http://fusioncharts.com/maps/docs/Contents/DataXML.html [ Using this method you can set debougMode by the bolded parameter : var map = new FusionMaps("FCMap_World.swf", "Map1Id", "750", "400", "1", "0"); ] Now when you set DebugMode on you can get a window above the map: http://fusioncharts.com/maps/docs/Contents/Debug/window.html You can see that you would get the version of the map here and the XML data. Use you mouse and select the XML data as text selection ... copy the XML and paste the XML in a blank text file...save the file and attache in your post. You can copy the XML for both caese http:// and http:/ Surely, the actual XML passed to the map would give a claer insight into the issue.

Hi, In v3 chart MSLine chart is single Y axis chart. Your requirement id DUAL Y. This can be achieved using Combi2DDY chart from FusionCharts v3 Pack.

Hi Mahesh, The XML links with http:/ does not work in our labs. Could you please arrange for a live site where we can get this live over internet. Please let us know the following: 2. The minor version of the map setting debug mode on 3. Provide the XML from the debug window (by copy pasting to a text file)

Hi Mahesh, Could you please let us know the following things? 1. Browser and platform you are using? 2. The minor version of the map setting debug mode on 3. Provide the XML from the debug window (by copy pasting to a text file) Finally, if you are using any other code than our basic implementation samples please send to us.

Hi Mahesh, Could you please follow the link http://www.fusioncharts.com/forum/Topic9798-11-1.aspx?Update=1 for the followup responses on this topic?

Hi Mahesh, To use an external link to a web site you would need to prefix it with http:// in the link attribute, as this is following the http protocol and need to specify the protocol. Otherwize, the line parser would take the link as a relative path to some URL and not a absolute URL to a site. You would need to abide by this convention. i.e. link='http://www.google.com' Could I please know, the main point of confusion that you are facing?

HI, You can put a floating DIV over the chart. But the chart need to be rendered using wmode OPAQUE or TRANSPARENT. Use absolute positioning css styles to set the DIV's position over the chart. You might need to use z-index css style too.

Hi, Please use a proper QueryString. Please also note that there should be no : (colon) character in the URL. Hence, valueOf() can be used instead. map.setDataURL(escape("globe.map.info.xml?noCache="+new Date().valueOf())); Could you please send us the code that you are using? There must be some trace of "chart1" somewhere which is being accessed by JavaScript.

Hi, NoScale is the default scale mode that we use. That is not an issue. Could you please let us know if you are using % width/height? Could you please send us the code and sizes that you are using so that we can debug this issue?

Hi, You can set the NoDataText only once while rendering the chart only. You can not change it dynamically.

Hi, Find an Illustrated Guide for this sample: http://www.fusioncharts.com/forum/Topic5009-47-1.aspx#bm8077

Hi, It seems that you have caught with a JavaScript error. Could you please see the Error console in (or Firebug in FIrefox) or set IE to prompt on JavaScrip errors and try again?

Hi, I am afraid, this is not possible as of now. We are developing FusionCharts v4 where we will eXpose hover event to do this.