Haritha

Hi, Please attach your XML/JSON data used to render the chart and let us know the FusionCharts version that you are using.

Hi, Could you please confirm if you are trying to test the link on native IE 7 and IE 8 browser or you are testing by changing the document mode? The screenshot that I have posted above is tested on native IE 8 and not by changing the document mode. So, if you are testing by changing various document modes then we suggest you to test on native browsers to see the correct results. Awaiting your response.

Hi, Welcome to FusionCharts Forum Q: ZoomLine is there any way that the data is loaded, when to press a certain step, expand the data directly to it. Do not shrink together I can also export the data in accordance with the selected data segment export it Ans: It is not possible to expand the data to a certain plot of Zoom line chart, depending on the selected step,as of now. Also, it is not possible to export only the selected part of data plots of Zoom line chart. Hope this helps.

Hi, Could you please let us know if you have set the chart dimensions in terms of pixels or percentages? Also, please let us know if you have changed the dimensions for re-sizing the chart from console in the chart SVG element or tried to maximize the window of the browser. Awaiting your response.

Hi, We are looking into this and shall get back to you soon.

Hi, We are unable to open the second and third attachments at our end. Could you please attach them again?

Hi, Please try using the attribute "legendBgColor" and set it to '000000'. Change the color of "LegendFontStyle" to 'FFFFFF'. Ref. <chart .. legendBgColor='000000' > Please find the attached screenshot.

Hi, The link from demo gallery given above seems to be working fine in IE 8. Please find an attached screenshot of the same. Please check if there are any concurrent applications running which are consuming the memory of the browser or your system. Also, please check your browser mode, document mode, the window size in which you are viewing the chart, if you are seeing a JavaScript chart or Flash chart and also let us know the OS that you are using. Awaiting your response.

Hi imacomber, We are working towards fixing it but are unable to commit any timeline for the same as of now. We shall keep updating this thread about its developments.

Hi, Are you are able to see the chart fine in other browsers like Chrome and Firefox? Can you test the below given link of demo gallery on IE7 and IE8 at your end and let me know if you can see the chart as expected? Link : http://www.fusioncharts.com/demos/gallery/pie-and-doughnut/chart.asp?id=pie3d_4 Awaiting your response.

Hi, It is not possible to change the orientation of a chart when exporting chart to image/PDF. The chart gets exported as it is seen in the browser. Hope this helps.

Hi, It is not possible to re-render a chart without making the legend of a dataset invisible, directly. But as a workaround, you may update the data of a chart at runtime. You may have configuration options for a chart, then do a postback with the configured options, and then update the chart with the newer data from the server. This can be done by obtaining the chart reference by passing the DOM Id of the chart and updating the chart with new XML/JSON data. Ref. //Get reference to chart object using Dom ID var chartObj = FusionCharts(domId); //Update it's XML chartObj.setXMLData( "newData"); Now, in the new XML/JSON Data, you may set the attribute "visible" of the dataset element to 0, to mark a dataset element invisible by making the legend of the dataset being visible. Ref. <dataset ... visible='0' > When you do this, the dataset is not visible on the chart but its legend is visible and the corresponding dataset appears when you click on it. Please find an attached sample using the above approach. Also, please note that this works only with JavaScript charts. Hope this helps. MSLine_Demo.zip

Hi, As suggested by bmcwhorter, please check if you are manipulating the chart container after the chart has been rendered. If yes, then please do the manipulation before render of the chart. Awaiting your feedback.

Hi, The problem of slow rendering of charts when charts are rendered in various browsers depends on various factors like the number of charts being rendered, number of data plots per chart, browser being used,machine configuration (RAM, CPU etc). So, please let me know the above points so that I can diagnose this. If possible, please share a live URL or a working sample so that it can be tested at my end. Awaiting your response.

Hi, I have checked the URL you have provided, and it seems that the variable "dataString" that you have used for passing data to your map using setXMLData() is not declared anywhere and does not hold any data. You have used " map.setXMLData( dataString ); " but the variable dataString does not hold anything. Please pass some data to the map to view the map. Ref. map.setXMLData( "<map />"); Hope this helps.

Hi, We suggest you to upgrade to the latest version of FusionCharts v3.3.1 SR2. You may download the evaluation copy of the latest version from http://www.fusioncharts.com/download/trials/ This should resolve your problem.

Hi, Welcome to FusionCharts Forum FusionCharts XT can effectively be used with Java Framework for Web application development to plot dynamic data-driven charts. For setting up FusionCharts XT in J2EE environment and embedding FusionCharts XT in your existing web application, please follow the documentation link : http://docs.fusioncharts.com/charts/contents/index.html?Code/J2EE/JSP_GettingStarted.html Hope this helps.

Hi, Could you please let us know the FusionCharts version that you are using? Please note that the FusionCharts versions prior to FusionCharts XT SR5 are compatible with jQuery 1.7 and not with jQuery 1.9. Awaiting your response.

Hi, Thank you for your patience. The problem reported by you has been identified as a bug. We shall be looking into fixing this with the new map JS structure. We shall update this thread for further developments.

Hi Dilip, Are you seeing this error only on IE 8 or other browsers as well? Are you able to see the anchors of line on other browsers like Chrome, Firefox? Which version of jQuery plugin and FusionCharts are you using? Also, it would be good if you could provide a live URL or a working sample that we can test at our end. Meanwhile, please check if you are using the latest version of FusionCharts v3.3.1 SR2. If not, you may download the trial copy of the same from http://www.fusioncharts.com/download/trials/ and check if the problem persists when you use latest version also. Awaiting your response.

Hi, Welcome to FusionCharts Forum Could you please let us know the version of jQuery along with the version of FusionCharts that you are using? Also, it would be good if you could provide some live URL or working sample that we can test at our end. Meanwhile, please check if you are using the latest version of FusionCharts v3.3.1 SR2. If not, you may download the trial copy of the same from http://www.fusioncharts.com/download/trials/ and check if the problem replicates with latest version also. Awaiting your response.

Hi, Welcome to FusionCharts Forum The charts get exported only after they become visible in the browser. It is because of this reason that you see a delay in exporting charts. This is an intended behavior of the export feature. Hope this helps.

Hi David, Please find the answers below: 1) Can I put the column labels on the top of the heat map? Ans: It is not possible to place the column labels on top of the chart as of now. 2) Can I make the column labels unique hyperlinks? It doesn't seem that I have much control over individual labels. Just the group as a whole. Am I missing something? Ans: It is not possible to have hyperlinks on column labels as of now. You can have links only on individual cells ie. set elements of a Heat map chart. Ref. <set rowId='Google' columnId='Mon' value='68' link='www.google.com' /> For more information on links, you may refer http://docs.fusioncharts.com/powercharts/Contents/index.html?DrillDown/Simple.html 3) Can I make row labels a mix of bold and not bold? I see the DATAYLABELS attribute, but that makes them all bold. Ans: Due to security and performance reasons, support for HTML tags like font/anchor tags etc defined within labels has been dropped. So, this feature is not available for the current version v3.3.1 SR1. Because of this, it is not possible to make row labels mix of bold and not bold as of now. Hope this helps.

Hi Abdul, It is possible to have links only on data plots using the latest version V3.3.1 SR2. Ref. <set label='Mar' value='21800' link='www.fusioncharts.com'/> For information on having links on data plots, you may refer : http://docs.fusioncharts.com/charts/contents/DrillDown/Simple.html Hope this helps.

Hi, Thanks for your inputs. We are looking into it and will update you soon.