Moonmi Sonowal

Hi Navin, Could please try loading the our demo gallery charts in IE 10 from the link below. http://www.fusioncharts.com/explore/charts/ If the the error still persists could you please share the browser details of IE10 with a screen shot of the error in the console. Awaiting for your response.

Hi Steve, Could please try attaching your chart XML and screenshots again so that we can help you further. Awaiting for your response.

Hi, Since you are using three different data chart you need to use multi-series line chart. Please try "msline" chart type to render your required chart. Thanks.

Hi, Yes with the "displayValue" attribute you can set the display value position above or below the pointer. It will only display the desired value above or below not not both at the same time. Thanks.

Glad that your issue is resolved.

Hi, Since the anchor points are overlapping with the maximum value, one half portion of the anchor is being hidden. Could please try increasing the y-axis max value of the secondary axis? Thanks.

Hi, For the kind of your requirement you can make use of "displayValue" along with "valueAbovePointer" attribute in the chart . Below is a fiddle where the mentioned attributes are used. http://jsfiddle.net/moonmi/0ofto6zc/ Hope this helps. Thanks.

Hi, Could you please try the following chart data in the dataSource element. <chart caption='Server CPU Utilization' subcaption='food.hsm.com' captionfontcolor='#000000' subcaptionfontbold='0' bgcolor='#ffffff' showborder='0' lowerlimit='0' upperlimit='100' numbersuffix='%' valueabovepointer='0' showshadow='0' gaugefillmix='{light}' valuebgcolor='#ffffff' valuebgalpha='60' valuefontcolor='#000000' pointerbgcolor='#ffffff' pointerbgalpha='50' basefontcolor='#ffffff' ><colorrange><color minvalue='0' maxvalue='35' label='Low' code='#1aaf5d' /><color minvalue='35' maxvalue='70' label='Moderate' code='#f2c500' /><color minvalue='70' maxvalue='100' label='High' code='#c02d00' /></colorrange><pointers><pointer value='72.5' /></pointers></chart> Please use single quotes for data values instead of double quotes. Thanks.

Hi deepti, This happens when the Y-max value is not specified for the chart and automatic adjustment of divisional lines takes place which results in repeating of Y-axis. To avoid such results please make use of "adjustDiv" atrribute and this If set to 0, it disables the automatic adjustment of divisional lines and allows you to explicitly specify the number of div lines to render as well as the y-axis lower and upper limits. The documentations link for div-lines of FusionChart might help you. http://docs.fusioncharts.com/tutorial-configuring-your-chart-div-lines-and-grids.html Thanks.

Hi, The issue has been fixed internally in the latest version of FusionCharts Suite 3.4.1 . Please download the latest version from the link below. http://www.fusioncharts.com/download/ Do share your feedback once issue is resolved. Thanks.

Hi, Currently we do not support bold or italic in the task element of Gantt chart. However, we are looking its feasibility into the chart. Will keep you posted. Thanks.

Hi, The STYLE element is no longer supported in FusionCharts Suite. Font customization is now possible through attributes of the chart element. To customise the Caption and Sub-caption font please make use of the "captionFontSize" and "subCaptionFontSize" attributes in the chart element. Similarly it can be set to Bold and specific colors can also be set. We can individually customize font properties of each element like categories , process, tasks, datatable ,datacolumn as well text using their respective attributes . Below is a documentation link where you can find more on font customization of Gantt chart. http://docs.fusioncharts.com/tutorial-attr-gantt.html Thanks.

Hi, At our end we use Xampp as local server to test our files. It is easily free and available in the internet. Thanks.

Hi, To get SVG data of a chart please make use of the getSVGString() method. It fetches the SVG of a chart as a string. This function returns the SVG that has been created by FusionCharts when rendering the chart. Please find the demo sample below. http://jsfiddle.net/moonmi/q4454mu7/ Thanks.

Hi, We are unable to replicate the issue. The file renders without any issue at our end (Screenshot attached) Could you confirm if you rendering the chart from a local system or server? Because when charts are rendered as external file it needs to be rendered in a local server for browser security purpose. Thanks.

Hi, Welcome to FusionCharts Forum posts. The issue has been fixed internally in the recent version. Please download the latest version and upgrade from the link below. http://www.fusioncharts.com/download/ Please cross check your sample with the latest version and share your valuable feedback. Thanks.

Hi, Could you please try downloading from the link below? http://www.fusioncharts.com/download/ The above link is of FusionCharts Version 3.4.1 . Please test with it at you end and share your feedback as well. Thanks.

Hi, Since the issue is with the older version of IE8, it is not possible to resolve the performance issue completely in FusionCharts Suite XT. But, compare to older version of FusionCharts Suite, the latest one has improved a bit. However, we could suggest you to detect the browser version (before rendering the chart) by implementing your own code, and for IE8 specially disable the chart animation, tooltips, custom styles etc., which will run your application a bit faster. Thanks.

Hi, Could you please download the sample folder from the drop box link below? https://www.dropbox.com/s/n18re37ubiwvgsr/16160.zip?dl=0 In the sample the given data are used to render chart both data in the HTML file itself as well as data as external file are used to create the demo. Thanks.

Hi, Could you let us know which version of FusionCharts you have been using? Meanwhile if you are using any previous versions we would suggest you to upgrade to the latest version from the link below. http://www.fusioncharts.com/download/ Please do cross check with the latest JS files and share your feedback. If the problem still persists please drop us a mail at FusionCharts support. Thanks.

Hi, The bug has been fixed in the new version of FusionCharts version 3.4.1 which has been released recently. Below is a fiddle which has been tested in Internet Explorer 8 with export enabled. http://jsfiddle.net/moonmi/03tf4sa8/ Please test it at you end as well and share your feedback as well. For Gauge charts the min value by default indicates the starting value of that color range. The `minValue` of the first color range should be equal to the chart's `lowerLimit` and the `minValue` of the succeeding `<color>` element should be equal to the current `<color>` element's `maxValue. The gauge by default takes the min value to start its gauge angle. Hope the information is helpful. Thanks.

Hi, Could you please check the fiddle below? http://jsfiddle.net/moonmi/dztaxsb1/ In the fiddle the "showToolTip" attribute is set to 1 so as to make tool-tips appear on the chart on hover in the chart element. Hope this helps. Thanks.

Hi, We tried to replicate the issue but the the chart renders without any such issue. Could you confirm which Version Of FusionCharts you have been using to render charts? Meanwhile, A sample has been created with the data provided with FusionCharts version 3.4 https://www.dropbox.com/s/dq31yexe685ptv3/forumPost.zip?dl=0 If you are using any previous version we recommend you to upgrade to the latest version of FusionCharts. Please find the download link below: http://www.fusioncharts.com/download/ Thanks.