Moonmi Sonowal

Hi Bhargav, Could you please have a look at the sample fro drop box link: https://www.dropbox.com/s/f5rq21gdatp95uf/IEoffsetIssue.rar?dl=0 ? The sample has 15 charts as column 2D charts with latest js files (3.7V) . We were unable to replicate the issue. Please test and share your observations if we are missing out anything. Awaiting response.

Hi, Welcome to FusionCharts forum posts. Could you please check the fiddle : http://jsfiddle.net/moonmi/hxsm9ow5/ ? Its a simple 2D Column chart with drill down feature. Please refer the doc: http://www.fusioncharts.com/dev/usage-guide/using-with-javascript-libraries/angularjs/creating-charts-using-the-angular-fusioncharts-plugin.html Hope this helps. Thanks.

Hi, Could you please check the fiddle: http://jsfiddle.net/4c6n97xe/1/ ? The issue seems to be with the display value. Try reducing the size of the display value as in the fiddle. Please share your observations.

Hi, Thanks for the post. Could you please confirm if you div tag has been set display as none ? If so, please note that when a DOM element is hidden using display:none - its width and height becomes unavailable. Our chart cannot be rendered accurately within a hidden DOM element. You can try setting the visibility to none. Hope the information is helpful.

Hi Grischa, Thanks for the post. The kind of your required chart is not supported in FusionCharts. Hope the information is helpful.

Hi Chander, Thanks for the post. Could you please try removing the style="display:none; from the div or try setting its visibility to none. Please share your observations if the issue still persists. Awaiting response.

Hi Ankit, Thanks for the post. Could you please refer to a demo fiddle: http://jsfiddle.net/yndkx4nx/ Also, please dos share your chart scaled down data so that we can test it at our end and assist you accordingly. Awaiting response.

Hi Deepti, Could you please download the sample from drop box link: https://www.dropbox.com/s/iiha2u74r8pfkga/jQyerySample.rar?dl=0 Please your observations. Thanks.

Hi, It seems you have been using the old jQuery plugin. Please try upgrading the to the latest jQuery plugin from http://www.fusioncharts.com/jquery-charts/ Ref. doc: http://www.fusioncharts.com/dev/usage-guide/using-with-javascript-libraries/jquery/rendering-charts-using-jquery.html Also, please make sure that the js files are replaced and the name are changed accordingly. The latest files have names all in small case to avoid conflicts with case sensitive browsers. Once, done please do share your observations.

Hi, Thanks for the forum post. We have tested at our end but could not encounter any such issue. We tested it with version 3.3.1 SR3 files. However, if you are specifically trying to use JavaScript charts, we would recommend you to upgrade to out latest version where all charts are rendered as pure JavaScript charts. Starting version 3.4 flash has been deprecated in FusionCharts and all charts since all rendered as pure JavaScript charts. Hope the information is helpful. If you require any further assistance, please do drop us a mail at [email protected] Thanks.

Hi Deepti, Yes, updating the two files "fusioncharts.charts.js" and "fusioncharts.js" files will be enough. Please drop us a mail at [email protected] If you have any other issues. Thanks.

Hi Deepti, Could you please check out the fiddle: http://jsfiddle.net/moonmi/gvwLsjh1/ It has the data you shared from your end. The fiddle uses the latest version of FusionCharts (V3.7.1) and it does not seem to be any issue with it. We suggest you to upgrade to our latest version and give it a try. Evaluation version: http://www.fusioncharts.com/download/ Please do share your observations and drop us a mail at [email protected] for any queries. Thanks.

Hi, For charts to be exported as images, it needs to be rendered first. Natively, it is not possible to export without rendering. But you can try out a third party namely PhantomJS that might server your requirement. Please refer: http://blog.fusioncharts.com/2013/03/how-to-save-charts-as-images-at-server-side/ For the dashboard issue, currently we suggest you to use the setTimeOut from JS as there isn't any better solution for it. Hope the information is helpful. Thanks.

Hi Tony, Currently, we do not support customization of legend icons. However, you create custom legends using annotations. Demo fiddle : http://jsfiddle.net/moonmi/7c3gx11n/ Ref. doc: http://www.fusioncharts.com/dev/usage-guide/annotations/introduction.html We also have this feature in our wishlist, we will keep you posted about any updates. Thanks.

Hi, Could you please drop us a mail at [email protected] regarding your issue? Thanks.

Hi, Please note that starting version3.4 all charts are rendered as pure JavaScript charts and flash has been deprecated. You can check the technical specification from : http://www.fusioncharts.com/tech-specs/ Hope the information is helpful. Thanks.

Hi Kelly, Please note that version3.1 were flash charts and starting version3.4 (and now V3.7 which you have been using) are rendered as pure JavaScript charts. Since, the charts are rendered uses totally different technology there might be difference in the visualization also. Please check out the fiddle and data format for bubble chart : http://jsfiddle.net/fusioncharts/58sYu/ Ref. doc: http://www.fusioncharts.com/dev/chart-attributes.html?chart=bubble If you still are having issues, please share with us your scaled down chart data so that we can assist you accordingly. Thanks.

Hi, Please download the sample from the drop box link : https://www.dropbox.com/s/s4ogxlty84zxesg/jquery-sample.rar?dl=0 However, please note that the legend would not appear on use of this. It is a known bug and we are working on it. Hope this helps. Thanks.

Hi, To use multi-lingual characters on the chart, you necessarily need to use UTF-8 encoded XML. The XML file or stream requires a BOM stamp to be present as the very first three bytes of the file. Please refer the link for further assistance: http://www.fusioncharts.com/dev/usage-guide/how-to-guides/using-special-characters-in-a-chart.html Hope this helps. Feel free to revert back to us for any other queries. Thanks.

Hi Kelly, Could you please check out the sample from the drop box link below? Link: https://www.dropbox.com/s/87kepzasjqddpuq/forum16858.rar?dl=0 The above sample uses the V3.7.0 files and we have not encountered any such issue. Also, please try out the charts from the link : http://www.fusioncharts.com/charts/column-bar-charts/ and check if the issue still persists. Please do also let us know if it is specific to any browser or any other environment. Awaiting for your observations. Thanks.

Hi, Could you please check out the fiddle below? Fiddle: http://jsfiddle.net/moonmi/gsqbquq0/ We have used the same chart data shared from your end and have yet not encountered any issue with it. However, please note that the above fiddle uses the latest js files of V3.7.1 If you are using any older version of FusionCharts, please try using the latest version and try rendering the charts. If the issue still persists or if we are missing out anything please elaborate your issue further. Thanks.

Hi Ravi, You can try out our jQuery plugin to convert a table containing numeric data into a relevant chart type. Please refer the documentation : http://www.fusioncharts.com/dev/usage-guide/using-with-javascript-libraries/jquery/rendering-charts-from-html-tables.html Hope this helps.

Glad your issue is resolved.

Glad that your issue is resolved. Feel free to drop us a mail for any assistance.