Prerana

Hello, The relevant bug seems to be a specific issue related to FF browser. More info can be obtained from this link. We had suggested a way to overcome the bug raised by specific browser version Regards, Prerana Singh

Hello,As a workaround,1. Type about:config in the url bar of firefox.2. Search dom.w3c_touch_events.enabled3. Set the value to 0 and then check that whether the chart is working or not.Regards, Prerana Singh

Hello, Thanks for the query. Your requirement is achievable using the FusionCharts API methods like hasRendered() and exportChart(). We have created one sample for you where the chart is getting exported automatically when it has been rendered. Please refer the sample link given below for the implementation. https://www.dropbox.com/s/9fi4n1exu6g9o8a/sample_php_api.zip?dl=0

Hello Aadesh, The previous flash version had a limit. Currently, we don't specify any limit for the charts because there are charts based on the number of dataplots. E.g. If the data are less in number, we can use column2d chart otherwise we can use scroll column2d chart, same goes for the line2d chart (less data) to zoomline chart (huge data). The number of data plots depends upon a number of factors. It also depends upon the browser. Hope the above information will help.

Hello Aadesh, Thanks for the query. The chart gets plotted as per the number of data provided in the dataset. In your case, if the user is getting the data from the database you can limit the number of data using the SQL query. In this way, you can restrict the user to draw the chart with huge data. Hope this will help.

Hello, The issue is not getting replicated at our end. Please try to share a sample where the issue is getting replicated. Awaiting response.

Hello, Currently, there is no workaround available for the issue as it is browser specific. We will keep you updated with the fix.

Hello, FusionCharts 3.12.2 release is available now. You can download latest files from PUC portal: http://puc.fusioncharts.com/ You can also download evaluation version, using this link: http://www.fusioncharts.com/download/ Version History link: http://www.fusioncharts.com/version-history/ Please check for the issues reported and revert back to us if you have any queries.

Hello, We have logged these issues as a bug for Windows 10 FireFox browser (v 56.0), will keep you updated. Hope this will help.

Hello, Thanks for the query. As per the error, it seems you are rendering the chart with json data source. Please add the script given below, as IE7 natively doesn't support JSON2. <script src="http://cdnjs.cloudflare.com/ajax/libs/json3/3.3.2/json3.min.js"></script> Hope It will resolve the issue.

Hello, The line appearing at the top is the div line and the line at the bottom is the X-axis line. To remove those line, please set divLineAlpha and xAxisLineAlpha as 0. Please refer the sample given below for the implementation. https://jsfiddle.net/Prerana/z6o9av2a/18/

Hello, We are looking into this as the issue is system specific, will keep you updated.

Hello, Hope you have received the response sent to this topic mentioned below. In case you have not received any response, please comment in this thread. We will be happy to assist you.

Hey, Thanks for the email. Please check this sample once, and share your experience. https://jsfiddle.net/Prerana/z6o9av2a/14/

Hi, We have inspected the code you have shared and tried to replicate the issue. The chart is working as expected from our end, i.e the issue is not getting replicated. Please find the sample fiddle given below for the reference. http://jsfiddle.net/Prerana/z6o9av2a/11/

Hi Sumit, Thanks for the query. Please refer the sample fiddle given below for the implementation. http://jsfiddle.net/Prerana/z6o9av2a/10/

Hi, Thanks for pointing this out. We are looking into this and will keep you updated. Meanwhile, if you could share a sample code with us, where the issue is getting replicated would be a great help.

Hi, Thanks for the query. FusionCharts supports export feature, to export the rendered charts in the JPG, PNG, SVG, and PDF formats. Please refer the doc to know more about the export feature and find the sample fiddle given below for the implementation. http://jsfiddle.net/fusioncharts/Gs6sN/ Meanwhile, if you can set up a private export server using PHP as well, kindly visit this doc for further reference.

Hello, Please refer the code we have shared in our earlier response, and try to implement your requirement by your end.

Hello, Glad to know that it helped. P.S To know about Fusion Play, please drop an email at [email protected].

Hello, Thanks for the query. Please refer the sample given below for the implementation. https://www.dropbox.com/s/t0mzfpkcz6je490/drilldown_iframe_jquery_php.zip?dl=0

Hello, We are looking into this issue, will keep you updated.

Hello, Thanks for the query. Trend lines are customizable reference horizontal or vertical lines, which defines define limits and targets for the entire plot present in a chart. Natively your requirement is not achievable.There is a workaround available for that, please use multiple trendline with different different label. e.g. one trendline with a label Jan-Apr, another trendline with label May-Aug and so on. Please refer the sample fiddle given below for the implementation. http://jsfiddle.net/Prerana/s7t8F/3087/ If this does not meet your requirement, please share a screenshot of your requirement so that we can assist you further. Hope this will help.

Hello, Glad to know that it worked, happy FusionCharting

Hello, Thanks for the query. Please modify the sample fiddle given below with your code and share that with us, so that we can replicate the issue and assist you further. http://jsfiddle.net/fusioncharts/nAa33/ Awaiting response.