Sanjukta

Hi, Yes, you can export the charts as images and integrate those saved images into Excel using your own code. We currently do not have any sample to do this but by using your own code you can integrate the saved FusionCharts image to your excel report. Hope this helps.

Hi, Please note that you can now write JavaScript code in theme files to enable conditional formatting e.g., positive/negative coloring, index-based color code etc. For more details on how to do that, please refer to the following JSFiddle. Ref.- http://jsfiddle.net/sanjuktamukherjee/7w3LuoLk/ However, due to JavaScript chart limitation and an intended behavior for JavaScript chart, this feature would not work specifically for Area chart. Hope this helps.

Hi, Could you please let us know the jQuery version you are using? Also, we would recommend you to upgrade to the latest version and use the latest jQuery files to see if this works. In case this doesn't help, please mail us the sample so that we can test it. Hope this helps.

Hi, Could you please upgrade your current version to the latest, i.e, FusionCharts Suite v3.6.0, that will resolve your reported issue regarding Funnel chart? You can check with the version history from here: http://www.fusioncharts.com/version-history/ Also, we have released updated plugins, wrappers and export handlers which can be checked from here: http://www.fusioncharts.com/extensions/ To avail this licensed release, you would need to re-Download the entire package from the My Orders section of FusionCharts Product Update Center. PUC URL: www.fusioncharts.com/puc/ To download the Evaluation version of FusionCharts Suite XT v3.6.0, please visit the link: http://www.fusioncharts.com/download/ Hope this helps.

Hi, Could you please upgrade your current version to the latest, i.e, FusionCharts Suite v3.6.0 that includes a lot of fixes and improvements on the Funnel chart? You can see the upated docs at http://docs.fusioncharts.com and new additions at http://docs.fusioncharts.com/tutorial-setup-whats-new.html. Hope this helps.

Hi Shashank, Please note that we have release export handler files since v3.5. You may download the same with the help of the following link. Ref.- http://www.fusioncharts.com/extensions/ Also, we do not have the right-click context menu option to change the chart type form 2D to 3D or vice-versa. Instead you can use the JS APIs to do the same. Using " chartType(value, options)", you can set the chart type of an instance of FusionCharts. To change the chart type, pass the new chart type as the first parameter to this function. The chart is automatically re-rendered when a new chart type is set. To get the current chart type, call this function without any parameters. Ref.- http://docs.fusioncharts.com/FusionCharts.methods.html#chartType Hope this helps.

Hi, It seems the data values are overlapping due to space constraints. Could you please send us the XML/JSON data along with the chart dimensions so that we can test it at our end and confirm? Awaiting your response.

Hi Luis, Please note that you can update the data of the existing chart using JavaScript. But in this case the complete data of the chart will be updated. It is not possible to only update the point where you want the dragging cursor to function. Ref.- http://docs.fusioncharts.com/powercharts/Contents/JavaScript/JS_ChangeData.html#update Also, you can retrieve the updated data either as a form or JavaScript. Ref.- http://docs.fusioncharts.com/powercharts/Contents/Dragable/JSRead.html Hope this helps.

Hi, The issue might be caused due to the hidden div as the chart is unable to render itself correctly and hence shows discrepancies which are not shown otherwise. Glad that your issue is resolved. Happy FusionCharting!

Hi, Glad that your issue is resolved. We would recommend you to upgrade to various new features and enhancements. Happy FusionCharting!

Hi, Could you please upgrade your current version to the latest, i.e, FusionWidgets v3.5.1 and see if this helps? This issue was persisting in the previous versions but have been resolved in the latest versions. Hope this helps.

Hi, Please note that Batch export was supported only by the Flash charts in the earlier versions. The latest version does not support Flash charts any further, hence, batch export is not available. Hope this helps.

Hi Tim, Please note that FusionCharts does not support pulling chart data from a list from another site. You would need to code this at you end as per your requirement. However, you can check with Collabion charts for SharePoint which supports this, Ref.- http://www.collabion.com/ Hope this helps.

Hi, Firstly I would like to tell you that you are using a much older version. Please upgrade to the latest version, i.e, FusionCharts v3.5.0. We do not support Flash any further. Regarding the query, please note that "setDataURL" sets XML data URL on the chart. It is recommended to use the alternate function "setXMLUrl" or "setJSONUrl" (based on your data format you are providing). "setDataURL" is a deprecated method since FusionCharts v3.2.0 hence, we recommend you to upgrade and use the latest functions instead. For using JSON data to render the chart, please refer to the following link. Ref.- http://docs.fusioncharts.com/FusionCharts.html#setJSONUrl Hope this helps.

Hi Tim, Could you please confirm if you are using Collabion chart for SharePoint or FusionCharts so that we can assist you accordingly? Awaiting your response.

Hi Karthic, We have already replied to your query over mail. However, reposting it here. It seems like the XML data passed to the chart does not exist in the same location any further. Hence, the chart is unable to display any data and shows the "undefined" message that had been passed as an error message when no data is retrieved. Could you please confirm that the Data.xml file is present in the URL location? https://dev1.dev-e2c.de/Data.xml FusionCharts accept data only in the XML/JSON data format, Even if your data is stored in the database, it would generate some XML file that would pass the data to the chart to render the same. It might be your data is coming from the database and dynamically generated as XML but the XMLUrl that is mentioned is incorrect, hence, the chart is unable to render it. Hope this helps.

Hi, We have replied to your query in the following Forum post. Ref.- http://forum.fusioncharts.com/topic/16245-save-chart-image-without-rendering-it-in-browser/

Could you please let us know the FusionCharts version you are using? If you are using the latest version, please note that the .Net Image Saver Assembly only exports Flash charts, which is not supported any further. The latest version is purely a JavaScript charting component and does not support Flash any further. However, for the same purpose currently, we can provide you with the following 2 3rd party solutions. 1. FCImg : This s a free PHP library that allows you to generate PNG and JPEG images of your charts on the server, without even rendering the chart in a browser. It renders the JavaScript version of FusionCharts at the server and and then internally uses the open-source wkhtmltoimage shell utility to convert the charts to images. Ref.- http://blog.fusioncharts.com/2012/02/generate-chart-images-on-the-server-using-fusioncharts/ 2. Using wkhtmltoimage : The charts are exported without being rendered in the browser using wkhtmltoimage is a simple shell utility to convert HTML to images. Ref.- http://blog.fusioncharts.com/2013/03/how-to-save-charts-as-images-at-server-side/ If you are looking for normal C# export handler to export the charts when rendered on the browser, please note that it is officially included in the latest FusionCharts v3.5.0 version. http://docs.fusioncharts.com/tutorial-exporting-as-image-and-pdf-setup-private-export-server-asp-net.html Hope this helps.

Hi, Apologies for missing out the query. There is no latest DLL file for using with the latest version, i.e, FusionCharts v3.5.0. You can continue to use the previous version DLL file that would work perfectly as expected. You may check with the attached sample for your reference. Hope this helps. ChartSamplev35.zip

Hi, Please note that we have already identified this issue and reported to our Engineering team. We are working on this and expect to resolve this in the next upgraded version. Thank you for your patience.

Hi, Please note that natively you cannot use background color in the way you have displayed. However, you can use annotations for this as shown in the following link: http://jsfiddle.net/sanjuktamukherjee/eZjjT/513/ Hope this helps.

Hi, We do not have any native methods to improve the image quality of the exported chart. However, we would recommend you to upgrade your current version to the latest, i.e, FusionCharts Suite v3.5 to avail various improvements and features. You can see the updated docs at http://docs.fusioncharts.com and new additions at http://docs.fusioncharts.com/tutorial-setup-whats-new.html. Hope this helps.

Hi, Please note that FusionCharts export handler service is a public server through which you would need to export whereas self-hosted export handler needs to be hosted at your end locally and the charts can be exported without any public interaction. In the latest version, we have provided self-hosted export handler for ASP.Net and PHP. More details at: http://docs.fusioncharts.com/tutorial-exporting-as-image-and-pdf-setup-private-export-server-asp-net.html Also, you can continue to use export methods in the same way as you used to in the previous versions. Hope this helps.

Hi Marcio, Please note that since you have installed FusionCharts from the Pentaho market place, you would need to contact their support for the activation of the Registration key. Xpand-IT, the Pentaho-FusionCharts plugin developers are our authorized resellers. However, we will continue supporting FusionCharts issues but any issue around the plugin or its integration with Pentaho will be handled by Xpand-IT directly. Hope this helps.

Hi, We are unable to replicate the issue. The chart messages are displayed fine in Chrome. First, could you please let us know the FusionCharts version you are using? and send us a scaled-down sample if possible so that we might test it? You can mail the details to [email protected], quoting this thread. Also, could you please upgrade your current version to the latest, i.e, FusionCharts v3.5.0 that includes a lot of new features and enhancements? You can see the upcoming new docs at http://docs.fusioncharts.com and new additions at http://docs.fusioncharts.com/tutorial-setup-whats-new.html. Hope this helps.