Javascript Rendering Broken

[zackdesign]

To recreate the issue:

• Disable Flash
• See http://isolarschools.com/isolar-schools-community/monitoring/browse-schools/
• Click on a school in the list next to the map
• You should see a map load in the school profile in the right hand side of the site but no Chart bars are displayed

Reference it with the Flash version by turning flash on.

 

Please take a look and let me know what could be wrong.

[Guest Angshu]

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please re-download the FusionCharts XT from : http://www.fusioncha...ownload/trials/ ?

 

I am afraid, we are unable to replicate the issue, as the chart is working fine from our end.

 

Please find the screenshot attached for your reference.

[zackdesign]

It is broken - there are no bars or lines showing. Try turning Flash back on and see the difference.

 

See attached screenshots to see the difference. I have attached Flash and a Javascript screenshot of the same graph so that you can see the exact issue.

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please re-download the FusionCharts XT from : http://www.fusioncha...ownload/trials/ ?

 

I am afraid, we are unable to replicate the issue, as the chart is working fine from our end.

 

Please find the screenshot attached for your reference.

[Guest Angshu]

Hi,

 

Thanks for your response.

 

Could you please send us the XML code to test it from our end?

 

Awaiting for your response.

[zackdesign]

Hi,

 

OK, thanks. Please see attached file. It is not XML code but it is JSON, which is what I'm using.

 

Cheers

Hi,

 

Thanks for your response.

 

Could you please send us the XML code to test it from our end?

 

Awaiting for your response.

javascript render bug.txt

[Guest Angshu]

Hi,

 

Thanks for your response.

 

It seems that you are not using the latest JS files required for JavaScript fallback.

 

Could you please re-download FusionCharts XT SR1 from : http://www.fusioncha...ownload/trials/ ?

 

In case you are a licensed user, you would need to download the same from: http://www.fusioncharts.com/puc/ .

 

I am afraid, we are unable to replicate the issue,as the code is working fine from our end.

 

Please find the screenshot attached for your reference.

[zackdesign]

Sorry, is it possible for you to look at the rendering and figure out what's missing? Maybe there is a conflict somewhere?

Hi,

 

Thanks for your response.

 

It seems that you are not using the latest JS files required for JavaScript fallback.

 

Could you please re-download FusionCharts XT SR1 from : http://www.fusioncha...ownload/trials/ ?

 

In case you are a licensed user, you would need to download the same from: http://www.fusioncharts.com/puc/ .

 

I am afraid, we are unable to replicate the issue,as the code is working fine from our end.

 

Please find the screenshot attached for your reference.

[zackdesign]

I've done further testing, and can confirm the following:

 

• My code is fine - it is not being conlicted with in any way
• Your code is broken - it does not auto-load HC.js properly and returns a 404 in my server so I have to do it manually
• Your code is broken - it does not render the bars in a bar chart but just the tops. No CSS conflicts as far as I can tell as I tried turning all extra CSS and JS off.

This is using @version fusioncharts/3.2.2-servicerelease1.4200

 

Hi,

 

Thanks for your response.

 

It seems that you are not using the latest JS files required for JavaScript fallback.

 

Could you please re-download FusionCharts XT SR1 from : http://www.fusioncha...ownload/trials/ ?

 

In case you are a licensed user, you would need to download the same from: http://www.fusioncharts.com/puc/ .

 

I am afraid, we are unable to replicate the issue,as the code is working fine from our end.

 

Please find the screenshot attached for your reference.

[Guest Bindhu]

Hi,

 

Can you please try with the latest version files?

 

You may download the trial version of FusionCharts XT SR4, from the link below,

www.fusioncharts.com/download/trials

 

Hope this helps!