Varatharajan Report post Posted February 14, 2012 Hi have followed the steps to Export the chart as image and I am sure that I did everything correctly. It works fine in IE 7 but not "Export Graph" button is not enabled in IE 8. I have updated the latest update already. Can you please help? Share this post Link to post Share on other sites
Guest Sumedh Report post Posted February 14, 2012 Greetings. Please, try to set proper path for 'FCExporter' file(.aspx/.php) in the XML file. You would need to add/modify following attributes in the XML file: These attributes fall under chart element: >> exportHandler= 'desired path of your ExportHandler file' >> exportAtClient= '0' >> exportEnabled= '1' >> exportAction='save' (save/download) And also, please make necessary changes in the 'FCExporter' (aspx.cs/.php) (according to your file location) file as below: For FCExporter.aspx.cs file private const string SAVE_PATH = "./"; private const string HTTP_URI = "http://localhost:1549/"; - (directory for saving the exported image.) For FCExporter.php file define ( "SAVE_PATH", "../Export/ExportedImages/" ); define ( "HTTP_URI", "ExportedImages/" ); (directory for saving the exported image.) Please, refer the following links for more information: http://docs.fusionch...mage/ECXML.html http://docs.fusionch...erDownload.html Please find attached screenshot for your reference with this reply. Hope this helps. Share this post Link to post Share on other sites
Varatharajan Report post Posted February 20, 2012 Hi, I am doing an export at client. I have checked that all the configuration are correct. However, in IE 8, the Export button is not enabled. It works perfectly in IE 7. Attached is the chart XML and Export Handler component code for your reference. Please help.Chart_XML.txt Share this post Link to post Share on other sites
Guest Sumedh Report post Posted February 20, 2012 Hi, I am afraid, I could not replicate the issue. It is working fine at our end. (IE 8) The screen consists of a chart and a small Waiting button below it. This button is the UI of FusionCharts export component. To start exporting, right click on the chart and select "Save as JPEG". You'll see the chart entering capture phase. Once capture phase is finished, the chart passes this data to export component, which in turn processes it and makes it available for download. In this state, the title of button changes to "Save" and it gets enabled. Please refer the following link, for more information: http://docs.fusionch...ientSimple.html Please find attached screen-shots and sample code for your reference. Hope this helps. ClientExport.zip Share this post Link to post Share on other sites
vtrkanna Report post Posted January 13, 2014 Hi Export chart options not showing correctly Can you please help? i have attached screen shot please refer that .. Thanks kanna. Share this post Link to post Share on other sites
Guest Sumedh Report post Posted January 16, 2014 Hello, Apologies for the delayed response. This has been already logged as an issue. I will update you on this, as soon as, this will be resolved. Share this post Link to post Share on other sites
vtrkanna Report post Posted January 21, 2014 whenever we are using jqueryui & dialogue that time only we are facing position issues , we are using ruby on rails and my json format is var Advanced_Sector = [{"label":"","value":3},{"label":"Basic Materials","value":28},{"label":"Consumer Goods","value":86},{"label":"Consumer Services","value":108},{"label":"Financials","value":23},{"label":"Health Care","value":97},{"label":"Industrials","value":234},{"label":"Oil & Gas","value":18},{"label":"Technology","value":219},{"label":"Telecommunications","value":13},{"label":"Utilities","value":5}] if(chart_type=="2D Doughnut"){ FusionCharts.setCurrentRenderer('javascript'); var myChart = new FusionCharts( "Doughnut2D.swf","myChartId1", "770", "500", "0", "0"); myChart.setJSONData({ "chart" : { "logoPosition" : "BR", "rotateValues" : "0", "useRoundEdges" : "1", "formatNumber" : "0", "formatNumberScale" : "0", "valuePadding" : "10", "exportEnabled" : "1", "exportAtClient" : "1", "exportHandler" : "fcExporter1", "caption" : ChartTitle , "xAxisName" : "XAxis", "yAxisName" : "YAxis", "numberPrefix" : "", "showvalues": "0", "showlabels": "1", "showlegend": "1", "exportFormats": 'PNG|JPG|PDF|SVG', "exportaction": 'download', "exporttargetwindow": '_self', "html5ExportHandler": "http://export.api3.fusioncharts.com/" }, "data" : Advanced_Sector }); myChart.render("chart_ctn"); } else if(chart_type=="3D Doughnut"){ FusionCharts.setCurrentRenderer('javascript'); var myChart = new FusionCharts("Doughnut3D.swf","myChartId2", "770", "500", "0", "0"); myChart.setJSONData({ "chart" : { "logoPosition" : "BR", "rotateValues" : "0", "useRoundEdges" : "1", "formatNumber" : "0", "formatNumberScale" : "0", "valuePadding" : "10", "exportEnabled" : "1", // "paletteColors" : "0372AB,FF0000,FF5904", "exportAtClient" : "1", "exportHandler" : "fcExporter1", "caption" : "ChartTitle", "xAxisName" : "XAxis", "yAxisName" : "YAxis", "numberPrefix" : "", "showvalues": "0", "showlabels": "1", "showlegend": "1", "exportFormats": 'PNG|JPG|PDF|SVG', "exportaction": 'download', "exporttargetwindow": '_self', "html5ExportHandler": "http://export.api3.fusioncharts.com/" }, "data" : Advanced_Sector }); myChart.render("chart_ctn"); } } Thanks, kanna Share this post Link to post Share on other sites
Guest Sumedh Report post Posted January 23, 2014 Hello Kanna, This issue has been fixed internally and I would update you on this, once it gets released. Share this post Link to post Share on other sites
ravi_kulkarni Report post Posted February 19, 2014 (edited) Hi Sumedh, Export chart options not showing correctly. Please refer below img. For the time, can you please provide us the work around for this. Edited February 19, 2014 by ravi_kulkarni Share this post Link to post Share on other sites
Haritha Report post Posted February 20, 2014 Hi, This problem has already been logged as a bug and has been fixed internally. We shall update this thread when the fix gets released. Share this post Link to post Share on other sites
ravi_kulkarni Report post Posted February 21, 2014 Thanks for your support, but is there any workaround that we can implement immediately to fix this issue. Share this post Link to post Share on other sites
Haritha Report post Posted February 26, 2014 Please drop a mail to [email protected] along with your order details. Share this post Link to post Share on other sites
Sanjukta Report post Posted June 25, 2014 Hi, Could you please upgrade your current version to the latest, i.e, FusionCharts v3.4 that includes a lot of new features and enhancements? You can see the upcoming new docs at http://docs.fusioncharts.com and new additions at http://docs.fusioncharts.com/tutorial-setup-whats-new.html. Hope this helps. Share this post Link to post Share on other sites
