Chart Cannot Be Downloaded As Jped And Png Image

[Lekshmi]

Hi,

 

While downloading the chart as png or jpeg image, I am facing error like this.

 

width=0

height=0

DOMId=PrimaryChart

statusMessage= Unable to encode buffered image.

statusCode=0

 

Can anyone give solution?

 

Thank you.

[Guest Sumedh]

Hi,

 

Could you please paste your sample code and XML here?

 

It would be helpful to look into the issue.

 

Awaiting your response.

[Lekshmi]

I am using Fusioncharts in JSP. It is working fine in windows server. I am facing this problem in image export in Linux Server. Anything needed to be set in linux settings for solving this pblm?

 

Thanks in advance.

 

Hi,

 

Could you please paste your sample code and XML here?

 

It would be helpful to look into the issue.

 

Awaiting your response.

[FusionCharts Support]

You need to have GD and ZLib libraries installed with PHP

[Lekshmi]

I am using Fusion charts in JSP. The problem exists in Linux server.

 

Can anyone help?

 

Thanks in advance

 

 

You need to have GD and ZLib libraries installed with PHP

[Guest Sumedh]

Hey,

 

Could you please paste your exporting code here?

 

It would be helpful to look into it.

[Lekshmi]

Hi

 

I am using Fusion charts in JSP. I am facing the problem in Linux Server. In windows server , its easily downloaded as image. But in Linux server, the following error comes while downloading the chart as png or jpeg image.

 

width=0

height=0

DOMId=PrimaryChart

statusMessage= Unable to encode buffered image.

statusCode=0

 

 

This is the sample code.

 

<%

String strXML="<chart><set label='Item A' value='4' /> <set label='Item B' value='5' /></chart>";

%>

<div id="chart1">

<jsp:include page="/JSP/Includes/FusionChartsRenderer.jsp" flush="true">

<jsp:param name="chartSWF" value="/chart/FusionCharts/Pie2D.swf?ChartNoDataText=No Data" />

<jsp:param name="strURL" value="" />

<jsp:param name="strXML" value="<%=strXML%>" />

<jsp:param name="chartId" value="chart1" />

<jsp:param name="chartWidth" value="225" />

<jsp:param name="chartHeight" value="185" />

<jsp:param name="debugMode" value="false" />

<jsp:param name="registerWithJS" value="true" />

<jsp:param name="wMode" value="transparent" />

</jsp:include>

</div>

 

 

Anything needed to be set in Linux setting for solving this problem?

 

Can anyone give solution?

 

Hey,

 

Could you please paste your exporting code here?

 

It would be helpful to look into it.

[Guest Bindhu]

Hi,

 

We are looking into it and would get back to you as soon as possible.

 

Thank you for your continued support and patience.