aaustria Report post Posted May 23, 2012 Hi, I'm using FusionCharts v.3.2.2 to generate the HTML5 chart. The chart cannot be exported when I tested it on IE8. The page shows About to transcode 1 SVG file(s)Converting 6b6435f342f99c46296bd18d29973bb7.svg to temp/6b6435f342f99c46296bd18d29973bb7.pdf ... ... error (SVGConverter.error.while.rasterizing.file)Error while converting SVG. Debug steps Copy the SVG: <svg xmlns:xlink ..........</svg> Go to validator.w3.org/#validate_by_input Paste the SVG Click More Options and select SVG 1.1 for Use Doctype Click the Check button Then I went to the http://www.fusioncha...s-images-or-pdf and tried to download the PDF/PNG from the HTML5 chart. I got the same problem. Please advise how can I solve this error. Thank you. Share this post Link to post Share on other sites
Guest Sashibhusan Report post Posted May 24, 2012 (edited) Hi, The exporting of HTML5 charts is working fine from our end. Also checked the http://www.fusioncha...s-images-or-pdf chart gallery and it is exporting successfully on an IE8 browser. Please find the attached screen shot of the same for your reference. Could you please send us the sample project to replicate the issue from our end? Awaiting inputs from your end. Edited May 24, 2012 by Sashibhusan Share this post Link to post Share on other sites
aaustria Report post Posted May 24, 2012 Thank you for your reply. I have sent the email to [email protected] Share this post Link to post Share on other sites
Guest Sumedh Report post Posted June 15, 2012 Thank you for your reply. I have sent the email to [email protected] Share this post Link to post Share on other sites
mightyenigma Report post Posted July 30, 2012 Also check if your IE browser is running in a compatibility mode due to DOCTYPE or meta issue. Share this post Link to post Share on other sites
