Cannot Export Html5 Chart On Ie8

Recommended Posts



I'm using FusionCharts v.3.2.2 to generate the HTML5 chart. The chart cannot be exported when I tested it on IE8.


The page shows


About to transcode 1 SVG file(s)Converting 6b6435f342f99c46296bd18d29973bb7.svg to temp/6b6435f342f99c46296bd18d29973bb7.pdf ... ... error (SVGConverter.error.while.rasterizing.file)Error while converting SVG.

Debug steps

  1. Copy the SVG: <svg xmlns:xlink ..........</svg>
  2. Go to validator.w3.org/#validate_by_input
  3. Paste the SVG
  4. Click More Options and select SVG 1.1 for Use Doctype
  5. Click the Check button


Then I went to the http://www.fusioncha...s-images-or-pdf and tried to download the PDF/PNG from the HTML5 chart. I got the same problem.

Please advise how can I solve this error. Thank you.

Share this post

Link to post
Share on other sites
Guest Sashibhusan



The exporting of HTML5 charts is working fine from our end. Also checked the http://www.fusioncha...s-images-or-pdf chart gallery and it is exporting successfully on an IE8 browser.


Please find the attached screen shot of the same for your reference.


Could you please send us the sample project to replicate the issue from our end?


Awaiting inputs from your end.

Edited by Sashibhusan

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now