Fusioncharts Data Not Refreshing On Graphs In Dubai

[Ruchir]

We have created a portal in .net and embedded the fusioncharts graphs in it. There are parameters on each page based on which the graphs are refreshed. The graphs gets refreshed properly on changing the parameters here in India, US and UK. But, in our Dubai office (both inside as well as outside the office in Dubai), the graphs are not getting refreshed on changing the parameters. We tried on google chrome in dubai and it was working fine. There was a suggestion to use ctrl+F5 to refresh and it worked in Firefox but not in IE. We need to make the application working in IE and that too in Dubai. We have also tried following options in the code:

• <meta http-equiv="pragma" content="nocache"/> Use of this tag in the head section.
• Response.Cache.SetNoStore();
  Response.Cache.SetCacheability(HttpCacheability.NoCache); Used in Page Load to clear proxy cache

But none of these options have made the graphs to refresh in Dubai. Now we are really stuck and need some help.

 

Thanks

 

 

 

 

 

 

[Guest Sumedh]

Hi Ruchir,

 

 

Please note FusionCharts does not cache anything. It is the .NET code file that does. You would need to change the .NET code and security settings accordingly.

 

Also can you check and provide information on the following points,

 

> Check if the browser & the web access environment is same or not?

 

> Are trying to render the charts in Flash mode or JavaScript mode?

 

> Are you using server-side scripting for rendering the charts?

 

> Are you getting chart XML properly or not?

 

> Also, check if the XML data is being updated or not?