Browser Hang (Ie8,ie9) In Fusionchart 3.2.2

[Syniam]

Some time when we load our chart page it is showing some gray shadow just bellow of chart and then my browser getting hang. In our development we are using FusionChart V 3.2.2 .Once we come across this situation we have to kill browser instance from Task Manager.

For your reference I am adding screen shot. I don't know whether i have to do any other setting when generating chart xml or initializing FusionChats script.

[Guest Bindhu]

Hi,

 

Welcome to the FusionCharts Forum

 

Thank you for the post.

 

Can you please share the sample code with us for testing purposes?

 

Also, please let us know the browser type and version, Operating System being used.

 

Awaiting your response.

[Syniam]

This is happening in IE8 and IE9 i have not tried in Mozilla or Chrome because there are not supported stack.

OS i am using is windows7.

 

The code we are using here to generate FusionChart html entry is

 

Code part is simple what ever given in FusionCharts example only chart xml creation part we are using our api to create xml data.

 

<script type="text/javascript" src="resource_path/FusionCharts.js"></script><table class="gridTable" cellspacing="5" cellpadding="0" style="width: 100%"><tr><td><div id="by_segment_chart">

<script language="javascript">

 

if ( FusionCharts("by_segment_chart_fChart"))

{

FusionCharts("by_segment_chart_fChart").dispose();

}

var chart = new FusionCharts("fusion_charts/xt/StackedColumn2D.swf","by_segment_chart_fChart","200", "200","0","1");

 

chart.setXMLData('<chart palette="2" labelDisplay="AUTO" decimals="0" yAxisName="Dollars" rotateXAxisName="1" xAxisName="" xAxisNameWidth="10"><categories><category label="SERUMS/CREAMS"/><category label="UPSCALE/SEMI SALON"/><category label="MID PRICE MASS MRKT"/><category label="HAIR GEL"/><category label="PREM SHAMPOO/CONDITI"/><category label="MOUSSE/FOAM"/><category label="MEDICATED SHAMPOOS"/><category label="HAIR SPRAY"/><category label="STYLING MISC."/></categories><dataset seriesName="Open" color="#ffff00" renderAs="Bar" lineThickness="3"><set value="8818.758" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'OPEN_LOST_SALES\',\'SERUMS/CREAMS\',\'\',\'8818.758\ ',\'\');"/><set value="6876.1602" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'OPEN_LOST_SALES\',\'UPSCALE/SEMI SALON\',\'\',\'6876.1602\',\'\');"/><set value="6827.945" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'OPEN_LOST_SALES\',\'MID PRICE MASS MRKT\',\'\',\'6827.945\',\'\');"/><set value="6378.4797" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'OPEN_LOST_SALES\',\'HAIR GEL\',\'\',\'6378.4797\',\'\');"/><set value="5910.2572" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'OPEN_LOST_SALES\',\'PREM SHAMPOO/CONDITI\',\'\',\'5910.2572\',\'\');"/>< set value="5494.7344" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'OPEN_LOST_SALES\',\'MOUSSE/FOAM\',\'\',\'5494.7344\ ',\'\');"/><set value="5454.501" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'OPEN_LOST_SALES\',\'MEDICATED SHAMPOOS\',\'\',\'5454.501\',\'\');"/><set value="3473.1354" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'OPEN_LOST_SALES\',\'HAIR SPRAY\',\'\',\'3473.1354\',\'\');"/><set value="965.0562" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'OPEN_LOST_SALES\',\'STYLING MISC.\',\'\',\'965.0562\',\'\');"/></dataset> <dataset seriesName="Under Resolution " color="#ffa500" renderAs="Bar" lineThickness="3"><set value="293.9586" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'UNDER_RESOLUTION_LOST_SALES\',\'SERUMS/CREAMS\',\'\',\' 293.9586\',\'\');"/><set value="2140.929" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'UNDER_RESOLUTION_LOST_SALES\',\'UPSCALE/SEMI SALON\',\'\',\'2140.929\',\'\');"/><set value="328.281" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'UNDER_RESOLUTION_LOST_SALES\',\'MID PRICE MASS MRKT\',\'\',\'328.281\',\'\');"/><set value="557.271" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'UNDER_RESOLUTION_LOST_SALES\',\'HAIR GEL\',\'\',\'557.271\',\'\');"/><set value="621.1856" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'UNDER_RESOLUTION_LOST_SALES\',\'PREM SHAMPOO/CONDITI\',\'\',\'621.1856\',\'\');"/><set value="568.4208" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'UNDER_RESOLUTION_LOST_SALES\',\'MOUSSE/FOAM\',\'\',\' 568.4208\',\'\');"/><set value="447.5055" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'UNDER_RESOLUTION_LOST_SALES\',\'MEDICATED SHAMPOOS\',\'\',\'447.5055\',\'\');"/><set value="273.7938" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'UNDER_RESOLUTION_LOST_SALES\',\'HAIR SPRAY\',\'\',\'273.7938\',\'\');"/><set value="133.1112" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'UNDER_RESOLUTION_LOST_SALES\',\'STYLING MISC.\',\'\',\'133.1112\',\'\');"/></dataset> <dataset seriesName="Closed " color="#008000" renderAs="Bar" lineThickness="3"><set value="" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'CLOSED_LOST_SALES\',\'SERUMS/CREAMS\',\'\',\'\ ',\'\');"/><set value="" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'CLOSED_LOST_SALES\',\'UPSCALE/SEMI SALON\',\'\',\'\',\'\');"/><set value="" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'CLOSED_LOST_SALES\',\'MID PRICE MASS MRKT\',\'\',\'\',\'\');"/><set value="" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'CLOSED_LOST_SALES\',\'HAIR GEL\',\'\',\'\',\'\');"/><set value="" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'CLOSED_LOST_SALES\',\'PREM SHAMPOO/CONDITI\',\'\',\'\',\'\');"/><set value="" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'CLOSED_LOST_SALES\',\'MOUSSE/FOAM\',\'\',\'\' ,\'\');"/><set value="" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'CLOSED_LOST_SALES\',\'MEDICATED SHAMPOOS\',\'\',\'\',\'\');"/><set value="" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'CLOSED_LOST_SALES\',\'HAIR SPRAY\',\'\',\'\',\'\');"/><set value="" link="JavaScript:performChartClick(\'\',\'by_segment_chart\',\'by_segment_chart\ ',\'CLOSED_LOST_SALES\',\'STYLING MISC.\',\'\',\'\',\'\');"/></dataset></chart> ');

chart.render("by_segment_chart");

</script></div></td></tr><tr></tr></table>

 

 

 

 

This is what we are using. We may have multiple chart in the same page. In that case same techiness we use only the div id and chart id and data will change.

 

Please let me know if you need any thing else.

 

Note that this is not happening for Pie chart or Gauge charts.

Waiting for your response.

 

 

Hi,

 

Welcome to the FusionCharts Forum

 

Thank you for the post.

 

Can you please share the sample code with us for testing purposes?

 

Also, please let us know the browser type and version, Operating System being used.

 

Awaiting your response.

Edited August 1, 2012 by Syniam

[Guest Bindhu]

Hi,

 

Thank you for the XML data.

 

We are looking into it and would get back to you as soon as possible.

[Guest Bindhu]

Hi,

 

Can you please share the SWF file that you are using?

 

Also, please let us know the version of FusionCharts suite that your currently using, as is in the FusionCharts.js file.

 

Also let us know the Flash player version.

 

Awaiting your response.