Fusion Charts Print Method

[Harini Pasupuleti]

The method FusionCharts.printManager.managedPrint() is not working properly in Google Chrome and IE7. First time the print dialog is getting opened. From the next time onwards,

we are unable to see that dialog.

 

We are using HTML Fusion Charts latest version. (Licensed from Florida Power & Light (FPL)).

 

Kindly let me know how to resolve it.

 

Thanks & regards

Harini Pasupuleti

[Guest Bindhu]

The method FusionCharts.printManager.managedPrint() is not working properly in Google Chrome and IE7. First time the print dialog is getting opened. From the next time onwards,

we are unable to see that dialog.

 

We are using HTML Fusion Charts latest version. (Licensed from Florida Power & Light (FPL)).

 

Kindly let me know how to resolve it.

 

Thanks & regards

Harini Pasupuleti

 

 

Hi,

 

Please provide us a live URL or sample code to replicate from our end.

[Harini Pasupuleti]

Hi,

 

Please provide us a live URL or sample code to replicate from our end.

 

 

Hi Bindu

 

Please find the attached Data2.xml and the code which we are using for printing the Fusion Chart Graph.

 

We are using the method,

FusionCharts.printManager.managedPrint();. But it is not working consistently across-Mozilla, Safari, IE and Google Chrome.

 

Kindly let us know the issue and the solution for it at the earliest.

 

Thanks & Regards

Harini Pasupuleti

chart.html

Data2.xml

[Harini Pasupuleti]

Hi Bindu

 

Please find the attached Data2.xml and the code which we are using for printing the Fusion Chart Graph.

 

We are using the method,

FusionCharts.printManager.managedPrint();. But it is not working consistently across-Mozilla, Safari, IE and Google Chrome.

 

Kindly let us know the issue and the solution for it at the earliest.

 

Thanks & Regards

Harini Pasupuleti

 

Hi Bindu

 

This is a critical issue in our production and we need immediate solution for this.

 

Kindly let us know any contact number so that we can communicate and get the clarification.

 

Thanks & regards

Harini Pasupuleti

[Guest Bindhu]

Hi Harini,

 

Please add the line of code,

FusionCharts.printManager.enabled(true);

,before you render the chart and not in the JavaScript function.

 

Also, please note that Print Manager takes a bit of time to prepare all the charts ready for printing, hence, please add event listeners.

 

For details on 'Managed Printing in Mozilla browsers', please refer to the link below,

http://docs.fusionch...intManager.html

 

For live demo, please refer to the link below,

http://docs.fusionch...laBrowsers.html

 

Please note: Internet Explorer does not require Print Manager.

 

Please find attached modified HTML file.

 

If you should have any further queries, you may send a mail to [email protected].

 

Hope this helps!

chart.html

Edited August 14, 2012 by Bindhu

[Harini Pasupuleti]

Hi Harini,

 

Please add the line of code,

FusionCharts.printManager.enabled(true);

,before you render the chart and not in the JavaScript function.

 

Also, please note that Print Manager takes a bit of time to prepare all the charts ready for printing, hence, please add event listeners.

 

For details on 'Managed Printing in Mozilla browsers', please refer to the link below,

http://docs.fusionch...intManager.html

 

For live demo, please refer to the link below,

http://docs.fusionch...laBrowsers.html

 

Please note: Internet Explorer does not require Print Manager.

 

Please find attached modified HTML file.

 

If you should have any further queries, you may send a mail to [email protected].

 

Hope this helps!

 

Hi Bindu

 

The event is working fine in Firefox, Safari and IE, but it is not working in Google Chrome.

 

Kindly let us know if there is any solution.

 

Thanks & Regards

Harini Pasupuleti

 

 

 

[Guest Bindhu]

Hi Harini,

 

Can you please let us know if you see any error message in the console of Chrome browser?

 

I am afraid, it is working fine in the latest version of Chrome browser.

 

Hope this helps!