Links Not Working In Linked Chart Rendered Using Flash

[HKA]

Hi,

 

Please refer to the attached example weekly-sales.html.

 

When the chart is rendered in Flash mode, nothing happens when the links are clicked on a Google chrome browser.(and on Android browser)

However, the same works fine when Javascript rendering mode is used instead.

 

Can you please let me know what is the issue here? Flash mode is important to us since we need to support Android 2.2 & 2.3 platforms

 

I am using version 3.2.3-sr3.5347 (Not attaching all files since they are licensed)

 

Regards,

Hari

weekly-sales.html

Edited August 31, 2012 by HKA

[Guest Sumedh]

Hi Hari,

 

We are not replicating same issue.

 

Drill-down for Flash charts is working fine on Android 2.3.5 version's browser and on Google Chrome version 21 browser.

 

Can you please confirm, if you have included the chart .SWF file into your project or not?

 

Also, we have released a new version of FusionCharts XT i.e., FusionCharts XT v3.2.2 Service Release 4 on 6th August, 2012.

 

Being a service release version, it has many bug fixes and enhancements. Can you please try using this version?

 

You can get the trial version from here: http://www.fusioncharts.com/download/trials/

 

Please find attached screen-shots for your reference.

[HKA]

Hi Sumedh,

 

Thank you for the update

 

I can confirm that I have included the Chart SWF file into the project. Otherwise the parent chart itself would not have displayed since the same SWF file is being re-used

 

Appreciate if you can share your project artifacts(swf, js etc) since the same is working for you.

 

One important difference that I noticed i the screenshot is that you are loading the page from a local web server. Have you tried loading the page directly onto the browser?

 

I shall also try with the latest release in the meantime.

 

Regards,

Hari

 

Hi Hari,

 

We are not replicating same issue.

 

Drill-down for Flash charts is working fine on Android 2.3.5 version's browser and on Google Chrome version 21 browser.

 

Can you please confirm, if you have included the chart .SWF file into your project or not?

 

Also, we have released a new version of FusionCharts XT i.e., FusionCharts XT v3.2.2 Service Release 4 on 6th August, 2012.

 

Being a service release version, it has many bug fixes and enhancements. Can you please try using this version?

 

You can get the trial version from here: http://www.fusioncha...ownload/trials/

 

Please find attached screen-shots for your reference.

[FusionCharts Support]

Hi HKA,

 

Can you please try from this link once? http://docs.fusioncharts.com/charts/Code/MyFirstChart/linked-charts.html

[HKA]

Hi Sudipto,

 

The links do work in the example http://docs.fusioncharts.com/charts/Code/MyFirstChart/linked-charts.html.

 

In fact, the example html I uploaded is from another demo on your website.

Also I can confirm the links work fine when the page is loaded from a local webserver, but not when accessed as a file (using datastring methods)

 

Is it possible to make it work similarly when the page is loaded directly in the browser (or Android webview) ?

Since JavaScript charts are not supported on Android 2.x platforms, we require the Flash drill-down functionality to make things work.

 

Regards,

Hari

 

Hi HKA,

 

Can you please try from this link once? http://docs.fusionch...ked-charts.html

[Sanjukta]

Hi Hari,

 

Please note that the Flash Player Global Security settings needs to be enabled, if you are running the application from local file system (C:\ or D:\) and not from web server (local or live).

 

Flash Player's Global Security setting blocks invoking/calling JavaScript from SWF (Flash Movie) by default. So you need to reset your setting into Global Security Setting panel and enable it while using Drill-down functions and various other JavaScript related functions.

 

Please refer to the following page for further details on the Flash Player Global Security settings:

http://docs.fusioncharts.com/charts/Tools/FlashPlayerSecuritySetup/HowToSetup.html

 

Please note that in the desktop browsers we have the Flash Player Global security settings method that allows the Flash JavaScript communication by setting the entrusted locations where the SWF files are lept. But we are still looking for this same location in the Android Flash Player where we can enable the security setting similarly to make the LinkedCharts work.

 

We shall update you as soon we come up with an answer to this.

 

Hope this helps.

[HKA]

Hi Sanjukta,

 

Thanks for the update.

 

However, even after setting Flash player security options(using settings panel as well as using batch file), the links are not working on a windows machine.

 

Regards,

Hari

 

Hi Hari,

 

Please note that the Flash Player Global Security settings needs to be enabled, if you are running the application from local file system (C:\ or D:\) and not from web server (local or live).

 

Flash Player's Global Security setting blocks invoking/calling JavaScript from SWF (Flash Movie) by default. So you need to reset your setting into Global Security Setting panel and enable it while using Drill-down functions and various other JavaScript related functions.

 

Please refer to the following page for further details on the Flash Player Global Security settings:

http://docs.fusionch...HowToSetup.html

 

Please note that in the desktop browsers we have the Flash Player Global security settings method that allows the Flash JavaScript communication by setting the entrusted locations where the SWF files are lept. But we are still looking for this same location in the Android Flash Player where we can enable the security setting similarly to make the LinkedCharts work.

 

We shall update you as soon we come up with an answer to this.

 

Hope this helps.

[FusionCharts Support]

Hi,

 

If it is only in Windows Chorme, it is possibly due to PPAPI type of Flash Player Chrome has introduced which does not allow communication between Flash and JavaScript.

 

Can you please check: http://forum.fusioncharts.com/topic/12418-runtime-exception-unable-to-find-the-container-dom-element/