Export Not Working In Ie

[Ashish_R]

Hi everybody,

 

I recently upgraded to Fusion charts XT and am seeing a problem with export in IE. Export seems to be working just fine in other browsers like FF and Chrome but IE doesn't seem to be showing the export options although XML used has the export options configured and is the same for other browsers and IE. It seems like IE is caching and is using old swf files as the legends displayed are different in different browsers. I have tried refreshing ctrl+F5 and used developer tools to clear the cache in IE but it doesn't seem to work. Following is the XML that is used. Any help is greatly appreciated.

 

 

<chart borderThickness="0" showBorder="0" bgAlpha="0,0" plotGradientColor="4F7DAC" caption="Unscheduled Work Orders - All Stations - Weekly" xAxisName="Date Range" yAxisName="Unscheduled Work Orders - All Stations" showValues="0" labelStep="2" labelDisplay="Rotate" slantLabels="1" exportEnabled="1" exportAtClient="1" exportHandler="fcExporter100057" exportShowMenuItem="1" exportFileName="Unscheduled Work Orders - All Stations" exportFormats="PNG=Export as High Quality Image|JPG=Export as image|PDF=Export as PDF File">

<categories>

<category label="2012.07.09" />

<category label="2012.07.16" />

<category label="2012.07.23" />

<category label="2012.07.30" />

<category label="2012.08.06" />

<category label="2012.08.13" />

<category label="2012.08.20" />

<category label="2012.08.27" />

<category label="2012.09.03" />

<category label="2012.09.10" />

<category label="2012.09.17" />

</categories>

<dataset seriesName="Location1" color="52ADC6">

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

</dataset>

<dataset seriesName="Location2" color="9CBD52">

<set value="1" />

<set value="1" />

<set value="1" />

<set value="1" />

<set value="1" />

<set value="1" />

<set value="1" />

<set value="1" />

<set value="1" />

<set value="1" />

<set value="1" />

</dataset>

<dataset seriesName="Location3" color="948C52">

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

</dataset>

<dataset seriesName="Location4" color="7B5A8C">

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

<set value="0" />

</dataset>

</chart>

[FusionCharts Support]

Hi,

 

It can be truly an issue with caching or probably IE is referring to SWF files of a different path.

 

Can you please try once from a different machine's IE ?

[jottyjohn]

Hi,

I am facing similar issue.. We have ajax call to load different types of charts on the same screen and the export to pdf works fine on FF, crome etc. But IE always gives the 1st loaded pdf... If we refresh the page and try to export as pdf we get the new pdf. Seems like caching happens in IE..Anybody faced this issue and have any solution for this?

[Guest Sumedh]

Hello John,

 

What FusionCharts version you have used? Did you try it with latest version of FusionCharts XT i.e., FusionCharts XT v3.3.1 Service Release 2?

 

Also, are you trying to export JavaScript charts or Flash charts?