GaetVa Report post Posted January 30, 2013 Hello We would like to know if it is possible to detect if flash is installed before running charts in flash mod. In case of we have some customers not running flash on their browser, (for instance plug in disabled) we would like to add the line : FusionCharts.setCurrentRenderer('javascript'); is it a way to do this ? Thanks a lot ! Alain Share this post Link to post Share on other sites
Swarnam Report post Posted January 30, 2013 Hi, No coding is required, to detect whether Flash Player is installed or not. Using FusionCharts XT(v3.2.2), it gives you the option of either using automatic fallback, wherein the charts figure out the best mode of rendering (either Flash or JavaScript, based on availability of Flash Player), or lets you configure whether to render charts exclusively using JavaScript. Hope this helps. Share this post Link to post Share on other sites
GaetVa Report post Posted January 30, 2013 Hello Swarnam Thanks a lot for your answer. Concerning PowerCharts, as we have v3.2.1 SR1, is the same managed in this version of PowerCharts ? Thanks Alain Share this post Link to post Share on other sites
GaetVa Report post Posted January 30, 2013 another problem we have is when we move mouse over for instance a bar chart, it takes a lot of more time to display the tooltip than in flash version when we go from bar to bar. Share this post Link to post Share on other sites
GaetVa Report post Posted February 7, 2013 Someone has some ideas about this ? When i move the mouse over the bars to display the tooltips, it took sometimes 2 seconds to move the other bar. In the internet page, we have 6 charts (2 bar charts, and 2 pie charts) hidden by flaps. For the bar chart the max bar we have is 20. (for instance if we have only 10 bars, it is quicker) when in flash, we have no problem, moving the mouse over the bars to display the tooltips. Thanks a lot in advance. Alain Share this post Link to post Share on other sites
GaetVa Report post Posted February 7, 2013 for information, i am working with IE 9, but our matrice compatibility includes IE 8. Share this post Link to post Share on other sites
Guest Sumedh Report post Posted February 8, 2013 Hi Alain, Sincere apologies for the delayed response. Thanks a lot for your answer. Concerning PowerCharts, as we have v3.2.1 SR1, is the same managed in this version of PowerCharts ? >> Yes, even for PowerCharts XT pack, no coding is required to detect whether Flash Player is installed or not. another problem we have is when we move mouse over for instance a bar chart, it takes a lot of more time to display the tooltip than in flash version when we go from bar to bar. Someone has some ideas about this ? When i move the mouse over the bars to display the tooltips, it took sometimes 2 seconds to move the other bar. In the internet page, we have 6 charts (2 bar charts, and 2 pie charts) hidden by flaps. For the bar chart the max bar we have is 20. (for instance if we have only 10 bars, it is quicker) when in flash, we have no problem, moving the mouse over the bars to display the tooltips. for information, i am working with IE 9, but our matrice compatibility includes IE 8. What FusionCharts version are you using? How many data-points you are trying to render for Bar chart? Share this post Link to post Share on other sites
GaetVa Report post Posted February 8, 2013 Hello Sumedh can i send you a "movie" with the example ? Thanks Alain Share this post Link to post Share on other sites
GaetVa Report post Posted February 8, 2013 and version is : FusionCharts XT(v3.2.2) SR5 (1st November, 2012): Share this post Link to post Share on other sites
FusionCharts Support Report post Posted February 8, 2013 Can you try once updating to the latest version? Share this post Link to post Share on other sites
GaetVa Report post Posted February 8, 2013 Where i can have the latest version, as the FusionCharts XT(v3.2.2) SR5 (1st November, 2012) version, we received it by email ? Thanks Alain Share this post Link to post Share on other sites
Swarnam Report post Posted February 8, 2013 Hi, To download the latest Evaluation version at: http://www.fusioncharts.com/download/trials/ If you are Licensed customer, please use the URL obtained at the time of purchase. If you are still unable to download, please send us a mail to "[email protected]" Share this post Link to post Share on other sites
GaetVa Report post Posted February 22, 2013 Thanks a lot all for your support. Issue resolved. regards, Alain Share this post Link to post Share on other sites