Stacked bar chart is rendering black and white images for IE while server-side export

[gaikwad411]

Hi,

 

I am using StackedColumn3D/StackedBar3D chart.

I am using server-side export using apache batik rasterizer as explained in Fusion chart documentation.

For me export is working fine for Pie3D but for StackedBar2D in IE9 and IE10, it is generating Black and white images.

It is working in mozilla,chrome and strangely in IE7 and IE8

 

It is also working on Windows Server 2008 in IE9.

 

My fusionchart version is 3.3.0-release.18739 and I am using Javascript charts.

Operating System - Windows 7 Ultimate

 

Let me know if it is bug and is there any workaround.

 

I am attaching here XML for this report for your reference.

 

Thanks in advance.

Attached Files

chart-xml.txt

[Guest Sashibhusan]

Hi,

 

Could you please try once by upgrading to latest FusionCharts XT v3.3.1-sr2.19840 ?

 

Hope this helps!

[gaikwad411]

    Thanks for your reply.
   
    I have upgraded fusion charts to  v3.3.1 SR2.  The problem for ie has been solved now.
   
    But there are two new issues observed for chrome.
    1. 3D Pie chart is having black border for exported image.
    2. 3D Pie chart animation changed from rotate to fade in.

    I am using chrome version 21.0.1180.89

    Please reply if there is any workaround for this issue.  

[Guest Sashibhusan]

Hi,

 

The "black border for exported image in Chrome browser" is a known issue and we are looking into it.

 

Further, if any updates on this, we will keep you posted.

 

However, for the Pie3D chart animation issue, please note that the default animation in latest version of FusionCharts XT v3.3.2sr2, changed from rotate to fade in.

 

So, in all the browsers, the fade in animation will be applied for latest version.

 

However, if you still need the rotation animation, you can revert back by setting "alphaAnimation" to "0" in the <chart> element of your XML data.

 

Hope this helps!