IE11 server side export is not working.

[mangeshlad86]

Hi..

I am using fusion chart server side export. 

I have done it as explained in this tutorial.

It is working on IE8,IE9,IE10, Chrome and Mozilla. 

BUT it has problem with IE11. I have checked by debugging and found that I am getting 

objRtn.statusCode 0 after chart export in FC_Exported function.

Is that IE11 issue and if yes what is the solution ?

 

Thanks in advance

[mangeshlad86]

Hi..

 

Please reply as I have to fix this issue urgently.

[Bindhu]

Hi,

 

This issue is with JavaScript Charts and Our developers are working on this issue and will update this post as soon as the issue is fixed.

 

Hope this helps!

[mangeshlad86]

Hi,

Thanks for reply..

Please let me know once this has fixed..

[mangeshlad86]

Hi,

 

Any updates on this issue ? 

[Bindhu]

Hi,

 

Our developers are still looking into the issue.

 

In the mean time, please try using other ways of exporting chart images on the server like Using wkhtmltoimage or Using PhantomJS.

 

For more details please refer to the link below,

http://blog.fusioncharts.com/2013/03/how-to-save-charts-as-images-at-server-side/

 

Hope this helps!

[Guest Sashibhusan]

Hi,

Thank you for your patience.

Could you please upgrade your current version to the latest, i.e, FusionCharts v3.4 that includes the fix for this "export in IE11 browser" issue, a lot of new features and enhancements?

You can see the upcoming new docs at http://docs.fusioncharts.com and new additions at http://docs.fusioncharts.com/tutorial-setup-whats-new.html.

I hope this helps. Looking forward to your valuable feedback.