G30071 Report post Posted May 30, 2014 <chart palette="2" caption="Product Comparison1" SUBCAPTION="la-la-la-la" showLabels="1" showvalues="0" numberPrefix="$" showSum="1" decimals="0" useRoundEdges="1" legendBorderAlpha="0"> Not visible subCaption Share this post Link to post Share on other sites
Guest Sashibhusan Report post Posted May 31, 2014 Hi, Could you please let us know the version of FusionCharts XT you are using and the browser version details where you are rendering the chart? Also, please provide the complete chart XML, so that we can test and try to replicate the issue from our end. Awaiting your valuable response. Share this post Link to post Share on other sites
G30071 Report post Posted June 1, 2014 Hi, Hi, Could you please let us know the version of FusionCharts XT you are using and the browser version details where you are rendering the chart? Also, please provide the complete chart XML, so that we can test and try to replicate the issue from our end. Awaiting your valuable response. browser: Google Chrome ver: 35.0.1916.114 m ver:36.0.1985.32 beta-m ver:37.0.2017.2 Dev BETA FusionCharts XT (v3.3.1) SR3 (Released on 18th Nov, 2013). xml from FusionCharts_XT_Website\Gallery\Data\String\js\StCol2D1.js var dataString ='<chart palette="2" caption="Product Comparison1" SUBCAPTION="la-la-la-la" showLabels="1" showvalues="0" numberPrefix="$" showSum="1" decimals="0" useRoundEdges="1" legendBorderAlpha="0">\n\ <categories>\n\ <category label="Product A" />\n\ <category label="Product B" />\n\ <category label="Product C" />\n\ <category label="Product D" />\n\ <category label="Product E" />\n\ </categories>\n\ <dataset seriesName="2004" color="AFD8F8" showValues="0">\n\ <set value="25601.34" />\n\ <set value="20148.82" />\n\ <set value="17372.76" />\n\ <set value="35407.15" />\n\ <set value="38105.68" />\n\ </dataset>\n\ <dataset seriesName="2005" color="F6BD0F" showValues="0">\n\ <set value="57401.85" />\n\ <set value="41941.19" />\n\ <set value="45263.37" />\n\ <set value="117320.16" />\n\ <set value="114845.27" />\n\ </dataset>\n\ <dataset seriesName="2006" color="8BBA00" showValues="0">\n\ <set value="45000.65" />\n\ <set value="44835.76" />\n\ <set value="18722.18" />\n\ <set value="77557.31" />\n\ <set value="92633.68" />\n\ </dataset>\n\ </chart>'; other browser - normal Share this post Link to post Share on other sites
Guest Sashibhusan Report post Posted June 2, 2014 Hi, The XML data that you have posted, is showing the sub-caption in Chrome Version 35.0.1916.114 m, using FusionCharts XT v3.3.1sr3 version. Please find the attached screen shot of the same, for your reference. Also, as I have seen in the website, the demo chart does not contain any sub-caption in the XML data. Please verify the same from the link: http://www.fusioncharts.com/explore/stackedcolumn2d_1/ Hope this helps! Share this post Link to post Share on other sites
G30071 Report post Posted June 2, 2014 Hi, Parameter subcaption added myself in sample xml : subcaption="la-la-la" my browser visible subcaption: opera - ok firefox - ok ie11 - ok reinstall Chrome Version 35.0.1916.114 - no Thanks! Share this post Link to post Share on other sites
Bindhu Report post Posted June 4, 2014 Hi, Can you please let us know if you are using Flash Charts? If yes, please let us know the version of FusionCharts suite XT that you are currently using. Share this post Link to post Share on other sites
G30071 Report post Posted June 4, 2014 Hi =) Hi, Can you please let us know if you are using Flash Charts? If yes, please let us know the version of FusionCharts suite XT that you are currently using. Yes, using Flash Charts FusionCharts XT (v3.3.1) SR3 (Released on 18th Nov, 2013). Adobe Flash Player 13.0.0.214 Share this post Link to post Share on other sites
Bindhu Report post Posted June 4, 2014 Hi, Thank you for the details. Can you please drop a mail to [email protected] stating the issue? Also, please provide us your order id. Hope this helps! Share this post Link to post Share on other sites