lars92007

Maps are not displaying correctly

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I just upgraded to FusionMaps XT 3.4.0 and the display of the maps labels is totally off when it is within a jqueryUI tabs panel.

 

Furthermore, there is a javascript error upon rendering in fusioncharts.js on line 745 that is "Uncaught TypeError: cannot read property "offsetWidth" of undefined.

 

Can you take a look ASAP?  Thank you!

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Actually, it's worse.  If you use ajax to load a chart more than once you get this same error.

 

Furthermore, msline will return no data for the chart (even though console shows data being loaded) if you use xmlurl data.

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Actually, it's worse.  If you use ajax to load a chart more than once you get this same error.

 

Furthermore, msline will return no data for the chart (even though console shows data being loaded) if you use xmlurl data.

Hi,

Could you please provide us with the scaled-down sample for FusionMaps issue? You may mail it to us at [email protected].

 

Regarding the chart not displaying any data, could  you please let us know if you are trying to render the chart in Google Chrome ith "XMLUrl" method?

 

Awaiting your response.

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I removed the fusionscharts 3.4.0 code from my instance after it ruined all my maps.  I wanted to wait for you to fix it.  You should be able to recreate the maps problem by putting the map within any jqueryUI tabs() instance.  It looks like there's a problem with the way you're positioning the country labels.

 

And yes - you are correct - Chrome + xmlurl was the environment where I was getting the "no data" problem.

 

Let me know if there's anything I can do help test your fix. 

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I removed the fusionscharts 3.4.0 code from my instance after it ruined all my maps.  I wanted to wait for you to fix it.  You should be able to recreate the maps problem by putting the map within any jqueryUI tabs() instance.  It looks like there's a problem with the way you're positioning the country labels.

 

And yes - you are correct - Chrome + xmlurl was the environment where I was getting the "no data" problem.

 

Let me know if there's anything I can do help test your fix. 

Hi,

 

Please note that we do not have the exact sample to replicate your issue. It will be of great help if you can provide us with a scaled-down sample at [email protected] so that we might test it.

 

Awaiting your response.

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