javascript : fusionchart.js : offsetleft is undefined

[bbhargav1506]

Hi ,

 

we have developed the web applicaiton using asp.net and Fusionchart (version 3.4.0)

 

When we are displaying the charts in the Browser

 

1. till 12 charts there is no issue . we are able get all its funcitonality (export , hovering on to the x axis )

 

but when we scroll down to the 13 chart and above . when we hover on to the x axis labels . we are getting this issue "offsetleft is undefined" in the fusionchart.js file  and we are unable to export more than 12 charts .

 

We are using the Browser IE 9 .But this is working fine in the Chorme Browser .

 

Please let me know if any information is required .

 

Thanks in Advance

[Vishalika]

Hi,

 

Welcome to FusionCharts Forum.

 

In FusionChartsv 3.7.1. ,batch exporting is natively not supported. Using third party tools, it can be done.

 

Also, as per your issue if you can share any scaled down sample so that we can replicate the issue.

 

Awaiting response.

[bbhargav1506]

Hi Vishalika ,

 

Thanks for replying . 

 

At this point I am not concerned about the Exporting

 

I tried updating my fusion chart version 3.4.0 to 3.7.1 but . I facing the issue while rendering on the page .

 

I am able to view more than 13 charts but when i scroll down and hover on to the 13th chart immediately I am getting the javascript error "offsetleft is undefined".

This is happening only in IE .

In Chrome its working fine.

 

Can you suggest me a solution.

[Moonmi Sonowal]

Hi Bhargav,

 

Could you please have a look at the sample fro drop box link: https://www.dropbox.com/s/f5rq21gdatp95uf/IEoffsetIssue.rar?dl=0  ?

 

The sample has 15 charts as column 2D charts with latest js files (3.7V) .

 

We were unable to replicate the issue. Please test and share your observations if we are missing out anything. 

 

Awaiting response.