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FusionChartsExportHelper ClassNotFoundException

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Upon starting up JBoss for my locally deployed web application, I'm getting two errors - NoClassDefFoundError and ClassNotFoundException. This leaves me unable to export/save charts produced by my application.

These are in relation to Fusion Charts' FusionChartsExportHelper class. The relevant logs are below.

ERROR [[/ortho]] Servlet /ortho threw load() exception: java.lang.ClassNotFoundException: com.fusioncharts.exporter.FusionChartsExportHelper from [email protected]{vfs:///opt/jboss-6.1.1-SNAPSHOT/server/default/deploy/usc-ortho-1.0.ear/usc-ortho-war-1.0.war/}
	at org.jboss.classloader.spi.base.BaseClassLoader.loadClass(BaseClassLoader.java:480) [jboss-classloader.jar:2.2.1.GA]
	at java.lang.ClassLoader.loadClass(ClassLoader.java:358) [:1.7.0_80]
	at com.fusioncharts.exporter.servlet.FCExporter.checkExportResources(FCExporter.java:57) [:1.00-b25]
	at com.fusioncharts.exporter.servlet.FCExporter.init(FCExporter.java:253) [:1.00-b25]
ERROR [[/ortho]] StandardWrapper.Throwable: java.lang.NoClassDefFoundError: com/fusioncharts/exporter/FusionChartsExportHelper
	at com.fusioncharts.exporter.servlet.FCExporter.checkExportResources(FCExporter.java:57) [:1.00-b25]
	at com.fusioncharts.exporter.servlet.FCExporter.init(FCExporter.java:253) [:1.00-b25]

I receive a 404 error in relation to FCExporter when attempting to save/export charts from my application. The 404 page is attached as a screenshot to this post.

 

Where's the issue? What am I doing incorrectly?

Screenshot from 2017-06-09 15:13:27.png

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Hi, 

We checked export server using Wildfly server ( previously known as JBoss AS) and its working fine at our end. Kindly,check whether the Jboss server has been configured properly or not. 

Also please please refer this doc url to set up a private export seerver in Java - http://www.fusioncharts.com/dev/exporting-charts/server-side-export/setup-private-export-server-java.html

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