Ravikumar Sutagundi Report post Posted April 4, 2019 Hi, Export chart in IE is not working for PDF, JPG, PNG and SVG format while the Excel works fine. I am able to export in other browsers except IE. Any response highly appreciated. Regards, Ravi Share this post Link to post Share on other sites
Akash Biswas Report post Posted April 4, 2019 Hi Ravi, We are able to download(export) the charts in all the supported formats with charts rendered in IE browser. Please find the below sample fiddle which is working fine in IE browser. Sample fiddle : http://jsfiddle.net/r71nfkgv/3/ (version - 3.13.4) Please let us know if you are using the current version, and replicate the problem in a scaled down sample so that we can check it at our end. Thanks, Akash. Share this post Link to post Share on other sites
Ravikumar Sutagundi Report post Posted April 4, 2019 (edited) Hi, I checked out the sample fiddle. I am trying to implement in angular 4. I am setting exportEnabled as 1 and exportAtClientSide as 1. Also the fusion chart occupies 100% width. The version that I am using is 3.13.4 Thanks Ravi Edited April 4, 2019 by Ravikumar Sutagundi version correction Share this post Link to post Share on other sites
Ravikumar Sutagundi Report post Posted April 5, 2019 Hi, On further exploration on IE, when I changed the User agent String in Emulation tab under IE developer tool to Internet Explorer 10 (I am using IE 11), I was able to download the image and pdf formats. Is this the case that export of fusion chart as images and png not supported by IE11? In IE 11, in networks I can see the image in Response body with 0 size but the download is not triggered. Any response is highly appreciated Regards, Ravi Share this post Link to post Share on other sites
Akash Biswas Report post Posted April 5, 2019 Hi Ravi, We have checked rendering a chart using FusionCharts Angular plugin with the mentioned export configuration as below : "exportEnabled": "1", "exportMode": "client" [Same as "exportAtClient" which is now deprecated] Please find the attached screenshot for the exported files(PNG, JPG, PDF, SVG) from the chart rendered in IE : Also check the Angular sample in the below DropBox link : https://www.dropbox.com/s/k2l7ipipcjnev2m/my-app-angular.zip?dl=0 Thanks, Akash. FusionCharts.pdf FusionCharts.svg Share this post Link to post Share on other sites
Ravikumar Sutagundi Report post Posted April 8, 2019 Hi, Thank you for you help After changing exportAtClientSide to exportMode it worked. Regards Ravi Share this post Link to post Share on other sites
Akash Biswas Report post Posted April 8, 2019 Thanks for the acknowledgement Share this post Link to post Share on other sites
