Intermittent loading issues in IE7

[sarshet]

I am loading a stacked bar chart on a page. Using a dropdown list and JavaScript code, I am reloading the chart with different data parameters based on user input. Everything works fine in Firefox.

 

 

 

But in IE, the chart loads fine on initial load. But when using the dropdown menu to change the data in the chart, the chart sometimes doesn't load correctly. It will load the background and show the chart title. But the bars don't appear. Even in debug mode, the debug info box doesn't show up.

 

 

 

The code that loads the charts the is the same across the scenario (i use JavaScript to load it initially as well as based on dropdown changes).

 

 

 

I have attached the partially loaded chart.

[Pallav]

Hi,

Can you please post a live URL indicating this?

[sarshet]

I sent you an email with a live link to repro.

[[email protected]]

I am using IE6 and I am receiving the same error. Out of memory at line: 176.  I am still in test mode of the software but I need to know that this issue is resolvable before purchasing a license and concluding our coding and integration.  The error message is only slightly annoying, but the 90 second or so time out is a killer.

Thanks in advance for the help!

Cliff

[Pallav]

Hi,

Can you please make sure that you're using FusionCharts JavaScript class to embed the charts, as that JS handles IE errors automatically.

[[email protected]]

Yes - I am using the Javascript you supplied to load the chart.  This is happening in IE6.  The strange thing is, there is no error when the page is created.  There is only an error message displayed when you try and leave the page.  It does not matter if you leave to another chart page, reload, or you click in an email which asks the page to display something from the internet.  If a page has been loaded with multiple charts on a page, then an error message is displayed when the page exists. As you see below, the error message is displayed when I try to leave this page and go to www.yahoo.com.

Thanks for your help.  This issue is keeping the project from going forward,

Cliff

[[email protected]]

The code I was using to build the pages was including the FusionCharts.js multiple times.  This was the source of the error.  Thanks to tech support for solving this so quickly.

Cliff