FusionCharts Support

2D Single Y Combination Chart Image saving problem

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Hi,

I'm trying to save fusion chart as an image to a location in the virtual directory. I could successfully save the image. But for the 2D Single Y Combination Chart I couldn't see the area part where as the bars and lines of the same chart are visible. Same is the case when I try saving Multi-series 2D Line Chart. I couldn't see any lines in the image.

I'm trying this in .NET 2.0 application and I'm using fusion charts V3.1 version.

Please let me know if I'm missing anything.

Regards,

Ranjith

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Hello,

 

We are using saveAsImage() to export the chart. This is being called after chart rendering is complete.

 

We also tried using exportChart() but we couldn't get the area graph in the combination chart.

 

 

 

Please let me know if you need any further details.

 

 

 

Regards,

 

Ranjith

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Hello,

 

We are using fusion charts V3.1 version only. Even after using exportChart() function we couldn't see the area section in the combination chart exported.

 

In our analysis we found that the same problem exists for line type graphs also.

 

Following are the charts which we couldn't export as image properly.

 

1. Line

 

2. Bar Line

 

3. Bar Line 3D

 

4. 2D Single Y Combination Chart

 

 

 

We set the exportHandler to FCExporter.aspx file in chart XML.

 

 

 

The problem we are facing is the image is being exported but the image saved is not the same as the one that is displayed.

 

 

 

Regards,

 

Ranjith

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Hello,

 

We could resolve the issue.

 

Following are the changes made to resolve the issue:

 

 

 

1. Including the "FusionChartsExportComponent.js" in image saving file.

 

2. Adding exportChart() function for exporting chart.

 

3. Increased the delay for saving the chart image.

 

 

 

Thanks for your support in resolving this.

 

 

 

Regards,

 

Ranjith

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