Problem with exporting charts as images

[Krishna_Solanki]

Hi,

 

 

 

I am exporting the images into a folder "Images" on the page load. This code was working on the test server. But when we moved the code to live images are not exporting.

 

 

 

I have changed the HTTP_URI in FCExporter class. And also set the accees permission to the folder for asp.net user.

 

 

 

Please help me because the site is now live.

 

 

 

Thanks,

[Guest Basundhara Ghosal]

Hi Krishna,

Could you please check whether you are using parent path in your codes(../)?

Also could you please check if the parent path is allowed in the server?

[Krishna_Solanki]

Hi,

 

 

 

I am using SAVE_PATH = "../../Images".

 

I am not sure about parent path is allowed in the server or not . Is there any other way i can write the path.

 

 

 

Please help

 

 

 

Thanks,

[FusionCharts Support]

Hi,

Could you please also check whether you can export and download ?

Also please check what you are getting in the FC_Exported() callback function after saving.

[Krishna_Solanki]

Hi,

 

 

 

This is the live server, so i can not make changes continuously. I have also enabled the allow parent path.

 

 

 

The same code is working on local as well on test server. Only the URL is changed.

 

the live site is secure (HTTPS) site. is there any issue with HTTPS.

 

 

 

Thanks,

[FusionCharts Support]

Hi,

As of now, we have not tracked nay issue with https servers.

May I request you to try once using the Export-download feature (which does not require any server side changes) to confirm whether the export module is working perfectly or not.

[Krishna_Solanki]

Hi,

 

 

 

How can i test Export-download? What should i do for this?

 

 

 

Thanks,

[Krishna_Solanki]

Is there any one who can help me?

[Guest Basundhara Ghosal]

Hi Krishna,

Could you please refer to the link below:-

Ref.- http://www.fusioncharts.com/docs?/ECReferenceJS.html

Hope this helps.