MSCombi3D Chart not Exporting as JPG properly

[steveddei]

I am using v3.1, so far all charts export fine using .exportChart(), however MSCombi3D is just exporting the 'Canvas', not the chart.

I have animation off, so this is not the issue.

Here is a screenshot:

And the exported Image:

[Guest Basundhara Ghosal]

Hi Steve,

We have tested the issue in our lab and is not able to replicate it.

Please refer to the screen-shots that we are sending you as an attachment.

Also, please refer to the XML codes that we are sending you as an attachment.

Hope this helps.

exported_image.zip

[steveddei]

Thanks Basundhara.

I have tested with mine and noticed it DOES work when you manually right-click and export-to-image, however, it DOES NOT work when you use the callback and JS to trigger the export.

All other charts work correclty so far. MSCombi3D is having trouble. Please see attached HTML use case file.

chart_test.zip

[steveddei]

Any update on this bug??

[FusionCharts Support]

Hi,

 

 

 

It is only because of a nano fraction of a delay not achieved in some Flash Players versions.

 

 

 

Please use a fractional delay before you export:

 

Your code can be like this:

 

 

 

function FC_Rendered(DOMId){

 

 

 

var chartObj = getChartFromId(DOMId);

 

var intv= window.setInterval(function(){

 

if(chartObj && chartObj.hasRendered && chartObj.hasRendered()==true)

 

{

 

chartObj.exportChart();

 

window.clearInterval(intv);

 

}

 

 

 

}, 0);

[steveddei]

Thanks. Did the trick!

[Guest Basundhara Ghosal]

Hi,

Glad that your issue is resolved.

Keep smiling and keep FusionCharting.

[shamasis]

Hey Sudipto,

 

 

 

That was an amazing solution. :smooooth: