I can't see the any export format when right click the mouse

[yyxiong]

I have a chart (Pie3D chart) that I need to save in PDF/IMG format and I tried it to save the same way as I did for other charts.My FusionChart's version is v3.1,and the language i use is jsp and javascript.

When I enabled the chart and right click the mouse on the chart it doesn't show any export formats  -  IMG or PDF

(Save Image as ... are not appearing).

I did the following things:

1. Added FusionChartsExportComponent.js and Fusionchart.js to my file -

<SCRIPT LANGUAGE="Javascript" SRC="resources/FusionCharts.js"></SCRIPT>

<script language="JavaScript" src="resources/FusionChartsExportComponent.js"></script>

2. Set the registerWithJS attribute as 1 (true)

3. Set attribute exportEnabled='1' like:

xstrXML_102_1 = "<chart baseFontSize='12' caption='???(?)' exportEnabled='1' exportAtClient='1' exportHandler='fcExporter1' exportFormats='PDF=Export as PDF'  exportCallback='FC_Exported' pieSliceDepth='30' showBorder='1' formatNumberScale='0'>";

 

when I use jsp to render the chart is ok,then i add some javascript code to save the chart in the client side,the chart is also render,and the button is display on the page,but when I right click the mouse there is no format to show.Weather export the chart to server side or client side ,the problem is the same.

 

Would someone please let me know the way I can save Pie3D.

Need your help pls.

Thanking You,

yyxiong

[FusionCharts Support]

Hi,

 

 

 

Could you please check the full version of the chart being used?

 

 

 

Export Feature is supported from v3.1.0 onwards.

 

 

 

To check version you need to set chart's Debug Mode on.

 

 

 

To know more on how to set on Debug Mode please read :

 

 

 

http://www.fusioncharts.com/docs/Contents/Debug/window.html

[yyxiong]

Thank you for your help.My version is v3.0,so it doesn't support such function.When I update the version to v3.1,it works.

Thank you very much!

[Guest Rajroop]

Hi,

 

 

 

That's great!

 

 

 

Till the next time, Happy FusionCharting.

[yyxiong]

I'm sorry to trouble you again! I found another problem.This time ,I want to download on  the server side,When I clicked the right of mouse,and select the formats I want to save,and it works and capture the data ,but after it finished,there is nothing to do ,in the windows of the IE browser ,has display such  error.could you please tell me why? Thank you  very much!

so

[yyxiong]

I hava been resolve the problem,thank you!

[Guest Basundhara Ghosal]

Hi,

Glad that your issue is resolved.

Happy FusionCharting.