Firefox error

[duncan121]

Hi all, seen this error a lot on the forum but seen no actual reasons why this is happening so here goes...

 

 

 

I can display a chart in IE with no problems but other browser like Firefox, Opera and Safari I get "Error in loading data"

 

 

 

Someone must have a fix for this???

 

 

 

Thanks

[Guest Rajroop]

Hey there,

 

 

 

If you get a "Error in Loading Data" message in your chart, it means that FusionCharts could not find XML data at the specified URL. In that case, check the following:

 

 

 

> Check if you've actually provided dataURL or dataXML. If you do not provide either, FusionCharts looks for a default Data.xml file in the same path. However, if that is also not found, it shows the "Error in Loading Data" error.

 

 

 

> If you're using dataURL method, paste this URL in your browser to check if it's returning a valid XML. Make sure there are no scripting or time-out errors and a valid XML is being returned. Also make sure that the XML isn't intermingled with HTML content. The data provider page should return clean XML only - not even HTML

or tags.

 

 

 

>Make sure you're passing relative URLs for dataURL, and not absolute URLs. To restrict cross site security attacks, FusionCharts doesn't allow colons in dataURL (starting v3.0.5). So you cannot specify dataURL as http://.../path/file.ext any more.

 

 

 

>If you've to pass parameters to your dataURL data provider page from FusionCharts, make sure they're URLEncoded in the dataURL, when providing to FusionCharts. e.g., if your dataURL needs to be Data.asp?id=43&subId=454, you'll need to URL Encode it so that it becomes Data%2Easp%3Fid%3D43%26subId%3D454. Only then FusionCharts will invoke the URL with proper parameters appended to it.

 

 

 

> When using dataURL method, make sure that the SWF File and data provider page are on the same sub-domain. Due to Flash's sandbox security model, it cannot access data from external domains, unless otherwise configured.