How To Reliably Display Russian Characters In Charts

[dfilip]

Dear Fusion Charts Support,

 

Please advise as to what we need to do in order to reliably display Russian characters (Cyrillic) in chart titles and labels.

 

We have a Russian user who has entered Russian characters into our database, which is generating Russian characters in the XML, and he is telling us that it is displaying correctly for him (in Russia).

 

However, in the US, when we display the same charts, they are not rendering properly, and the text is a garbled mess of Western accented characters (in the US).

 

Our browsers are configured to display Russian characters (since other Russian pages display correctly), but when we view the Flash charts with Russian characters in the US (and presumably other places outside of Russia), the Russian characters are garbled. I have set the page to use the UTF-8 character set, but not sure what else is required.

 

Thanks,

 

Dave.

[Guest Basundhara Ghosal]

Hi Dave,

 

FusionCharts allows you to use multi-lingual (UTF-8) characters on the charts.

 

To use multi-lingual characters on the chart, you necessarily need to use UTF-8 encoded XML. More importantly, the XML file/stream does require a BOM stamp to be present as the very first 3 Bytes of the file. Hence, one must remember the two basic thumb rules :

 

1. for dataURL method - the XML file/stream should be having the BOM stamp and
2. for dataXML method - the HTML/application file containing the XML as well as the chart SWF should have the BOM stamp.

For further details, please refer to the link mentioned below :-

 

Ref.- http://www.fusioncharts.com/docs/?SpChar.html

 

I hope this helps.