tcraigen Report post Posted October 19, 2007 After a lot of debugging, I have found that FusionCharts needs some strings double escaped. I am not sure if this is Javascript and/or Browser bug and/or Fusion Flash implementation. As string like this: http://helpdesk/Search/Chart.html?Order=DESC&Query=+Owner+ %3D+%27Nobody%27+AND+%28+Status+%3D+%27new%27+OR+ Status+%3D+%27open%27%29+AND+Queue+%3D+%27TSE%27& Rows=20&OrderBy=Created&Format=%27%3Ca+href%3D%22%2FTicket %2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E% 2FTITLE%3A%23%27%2C+%27%3Ca+href%3D%22%2FTicket% 2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa %3E%2FTITLE%3ASubject%27%2C+QueueName%2C+ExtendedStatus %2C+CreatedRelative%2C+%27%3CA+HREF%3D%22%2FTicket% 2FDisplay.html%3FAction%3DTake%26id%3D__id__%22%3ETake% 3C%2Fa%3E%2FTITLE%3A%26nbsp%3B%27+&PrimaryGroupBy= Status&ChartStyle=bar Needs to be escaped two times in the process of passing the string to FustionCharts. function draw_chart(type,webpath,query,w,h,debug) { webpath = "http://helpdesk/Search/Chart.html?"; query="Order=DESC&Query=+Owner+%3D+%27Nobody%27+AND+%28+Status+%3D+%27new%27+OR+Status+%3D+%27open%27%29+AND+Queue+%3D+%27TSE%27&Rows=20&OrderBy=Created&Format=%27%3Ca+href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%2FTITLE%3A%23%27%2C+%27%3Ca+href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%2FTITLE%3ASubject%27%2C+QueueName%2C+ExtendedStatus%2C+CreatedRelative%2C+%27%3CA+HREF%3D%22%2FTicket%2FDisplay.html%3FAction%3DTake%26id%3D__id__%22%3ETake%3C%2Fa%3E%2FTITLE%3A%26nbsp%3B%27+&PrimaryGroupBy=Status&ChartStyle=bar "; var width = 800, height = 560; //set default if(w != undefined) { width = w; //overide } if(h != undefined) { height = h; } var chart1 = new FusionCharts(type, "RTDynamicChart", width, height, debug, "0"); chart1.setDataURL( webpath + escape(escape(query)) ); chart1.render("fusion_chart"); } Share this post Link to post Share on other sites
Pallav Report post Posted October 20, 2007 Hi, Can you switch the debug mode of chart to on - to see what the chart is getting from browser? Share this post Link to post Share on other sites
tcraigen Report post Posted October 24, 2007 I have posted the solution to complected string like the example above. Escaping the string once gives invalid data error, something to point of try escaping the string. Share this post Link to post Share on other sites
Pallav Report post Posted October 24, 2007 Can you paste the contents of your debug window? Share this post Link to post Share on other sites
tcraigen Report post Posted October 24, 2007 (edited) Not sure why the content would make any difference, the string when passing it to the Javascript is the problem. [text] [/text] I can't get the text for the XML to printout, do we have a tag available like verbatim or code in the Forumns? Here is my Javascript: function draw_chart(type,webpath,query,w,h,debug) { var width = 800, height = 560; try { if(w != undefined) { width = w; } if(h != undefined) { height = h; } //var chart1 = new FusionCharts("/NoAuth/charts/Column3D.swf", "RTDynamicChart", width, height, debug, "0"); var chart1 = new FusionCharts(type, "RTDynamicChart", width, height, debug, "0"); chart1.setDataURL( webpath + escape(escape(query)) ); chart1.render("fusion_chart"); } catch(e) { alert("ERROR: " + e); } } Edited October 24, 2007 by Guest Share this post Link to post Share on other sites
tcraigen Report post Posted October 24, 2007 Here is the debug window when I only escape once: Info: Chart loaded and initialized. Initial Width: 800 Initial Height: 560 Scale Mode: noScale Debug Mode: Yes Application Message Language: EN Version: 3.0.3 Chart Type: Multi Series 3D Column Chart Chart Objects: BACKGROUND CANVAS CAPTION SUBCAPTION YAXISNAME XAXISNAME DIVLINES YAXISVALUES DATALABELS DATAVALUES TRENDLINES TRENDVALUES DATAPLOT TOOLTIP VLINES LEGEND INFO: XML Data provided using dataURL method. dataURL provided: /Search/ChartFusion.xml?Rows=50&SecondaryGroupBy=ResolvedMonthly&PrimaryGroupBy=CreatedMonthly&Format=%20%20%20%3Cb%3E%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A dataURL invoked: Share this post Link to post Share on other sites
tcraigen Report post Posted October 24, 2007 Here is what works for all of our charts: Info: Chart loaded and initialized. Initial Width: 800 Initial Height: 560 Scale Mode: noScale Debug Mode: Yes Application Message Language: EN Version: 3.0.3 Chart Type: Single Series 3D Column Chart Chart Objects: BACKGROUND CANVAS CAPTION SUBCAPTION YAXISNAME XAXISNAME DIVLINES YAXISVALUES DATALABELS DATAVALUES TRENDLINES TRENDVALUES DATAPLOT TOOLTIP VLINES INFO: XML Data provided using dataURL method. dataURL provided: /Search/ChartFusion.xml?Rows%3D50%26SecondaryGroupBy%3D%26PrimaryGroupBy%3DCreatedAnnually%26Format%3D%27%2520%2520%2520%253Cb%253E%253Ca%2520href%253D%2522%252FTicket%252FDisplay.html%253Fid%253D__id__%2522%253E__id__%253C%252Fa%253E%253C%252Fb%253E%252FTITLE%253A dataURL invoked: Share this post Link to post Share on other sites