Fusion Gadget Versus Browser Settings

[FusionFerro]

Hi All,

 

I have a problem with one the Charts controls. All users use ie 8 and the page includs 4 Fusion charts. one of the chars doesnt appear with some users unless I moved the site to the list of intranet sites. I tired to compare the security settings of intranet sites to the settings of internet sites and made them identical with no luck.

 

Also compared the advanced settings with the same result.

 

Can you please help in this?

[Guest Angshu]

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please enable debug mode of FusionCharts in Firefox and send us the screenshot of errors you are getting?

 

Awaiting for your response.

[FusionFerro]

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please enable debug mode of FusionCharts in Firefox and send us the screenshot of errors you are getting?

 

Awaiting for your response.

 

 

Thanks Angshu for your fast reply.

Please find the error screenshot attached. I even verified it, when I give the value directly instead of getting element value by ID it works! Can you please tell me which setting is making this difference between normal internet sites and sites added as intranet sites?

[FusionFerro]

And by the way, this is the code found in line 103 (span analysis error):

 <script type="text/javascript">
     spananalysis.style.color = 'red';
</script>

 

while this is the code found in line 111 for getElementById = null:

       var mval = document.getElementById("ctl00$ContentPlaceHolder1$txtInvestPct").value;

[FusionFerro]

Hi,

 

Welcome to FusionCharts Forum!

 

Could you please enable debug mode of FusionCharts in Firefox and send us the screenshot of errors you are getting?

 

Awaiting for your response.

 

 

Dear Angshu,

 

I already provided the error log from FireFox together with the statement pointed at in the log. Waiting for your support.

 

Thanks,

[FusionCharts Support]

Hi FusionFerro,

 

Could you please confirm whether the errors (from FIrefix) attached by you are also thrown in your site version?

 

The issues shown in the error console seems JavaScript based errors.