Haritha

Hi Gregor, Welcome to FusionCharts Forum. Glad that you could resolve your problem yourself. Thanks for sharing it with us.

Hi, Check if you have the following files in your Widgets folder : 1. FusionCharts.js 2. FusionCharts.HC.js 3. FusionCharts.HC.Widgets.js 4. jquery.min.js Also, check if have provided the name and path of the chart properly in your code ie. check if all files of FusionCharts are present in "Fusion/Widgets/ folder. If all the above given steps are fine, then please clear your browser cache and check again. Hope this helps.

Hi, Apologies for delay. It is not possible to use HTML tags inside the JSON data for having images in process labels, as of now. Hope this helps.

Hi, Apologies for delay. It is not possible to let the chart determine it's own height depending on it's content, as of now. As you said, you need to use your mechanism to determine the number of rows and adjust the height of the chart before rendering the chart. Hope this helps.

Hi Pushpendra, Welcome to FusionCharts forum FusionCharts XT can be used with Backbone.js. Please go ahead with implementing FusionCharts in your application and do contact us if you face any problems. Hope this helps.

Hi, I have checked your code and it seems that you are obtaining the time before and after the code of chart creation and calculating the time difference accordingly. This might give you the time taken to execute the script but not the time taken to render/re-render FusionCharts. For obtaining the time taken to render FusionCharts for the first time and also after disposing and re-rendering them, you need to make use of events of FusionCharts as demonstrated in the above sample. For a list of events provided by FusionCharts JavaScript API, please refer : http://docs.fusioncharts.com/charts/contents/JavaScript/API/Events.html Hope this helps.

Hi, Could you please let us know if you are trying to export a Flash chart or JavaScript chart? Please refer the link http://docs.fusioncharts.com/charts/contents/exporting-image/server-side/ECServerSave.html for exporting Flash charts and saving the exported PDF on server. Also, please find the attached sample for exporting Flash charts in JSP. Please attach your complete sample here if this does not resolve your problem. ExportDemo.zip

Hi, We shall test it at our end and get back to you soon.

Hi, It is not possible to draw regression lines of Scatter chart manually. FusionCharts calculates regression line automatically based on the data provided. But as a workaround, you may provide data points in the dataset element in your XML/JSON data and connect them using "drawLine" attribute of dataset element. Hope this helps.

Hi, Could you please try printing the chart of demo gallery link http://www.fusioncharts.com/demos/gallery/pie-and-doughnut/chart.asp?id=doughnut3d_2 on Firefox and let us know if you see the white border that you are talking about? If yes, please let us know the Firefox version that you are using to print the chart. We tried to print the chart from the given link on Firefox 25 and could not replicate the issue. If this issue replicates only with your sample and not with the above link then please let us know the FusionCharts version that you are using.

Hi, Please drop us a mail at [email protected] for the same.

Hi Sumit, It is not possible to highlight the data plot of parent chart when it is clicked to show a child chart, directly. But as a workaround, you may change the XML/JSON data of the parent chart with the changed color of that data plot so that you can achieve the desired feature of highlighting a data plot on click. This can be done by obtaining the DOM Id of the chart and changing the chart data by setting the new XML/JSON data to it. You may do this in a JavaScript function that gets called on click of a data plot, followed by rendering of child chart. Refer : http://docs.fusioncharts.com/charts/contents/index.html?JavaScript/JS_ChangeData.html#update Hope this helps.

Hi, Welcome to FusionCharts Forum. Please let us know the following : 1. If you are using SWF files from FusionCharts for Flex pack 2. If you are using correct FusionCharts.swc for Flex SDK version. Separate SWC file exists for major Flex SDK versions (2,3,4). If you are using FusionCharts.swc of Flex SDK 3 in an application running in Flex SDK 4, it will not work.

Please refer http://forum.fusioncharts.com/topic/15433-connection-error-in-fusion-charts-as-3-flex/

Hi Satya, Welcome to FusionCharts Forum. We tried to create a sample with 10 Pie charts similar to your sample according to the description given above and found that it takes approximately 370 milliseconds for all the charts to get loaded for the first time. After disposing the charts and re-rendering them it is seen that the charts take 392 millseconds, approximately 20 milliseconds more than the previous case. We have attached the sample here for your feedback. Pie Json.zip

Please find the attached files of FusionCharts v3.3.1-sr2.20781 build. Can you please test with these files at your end and let us know your feedback? Eval Patch.zip

Hi, Apologies for delay. The problem of first category label not visible on Zoom line chart seems to be a bug in the version 3.2.4 release.8565 which is fixed now. It seems that you are using a very old version of FusionCharts. Each version of FusionCharts comes with some new bug fixes and enhancements. Please upgrade to the latest version of FusionCharts v3.3.1 SR2 and check again. You may download a trial copy of the latest version from http://www.fusioncharts.com/download/trials/ and check if it resolves your problem. Hope this helps.

Hi, This issue has been fixed internally and shall be made available in the next upcoming release.

Hi, It seems that the URL "<%=request.getContextPath()%>/chartTime" contains the XML data. In your new code you have used "setDataURL" which sets the XML data of the chart to a specified URL. Now the data is retrieved from this URL and is used to render the chart. In your previous code, you had used "setDataXML" which sets the data of the chart to the specified XML string. You tried to retrieve the XML from the URL using your own code and then tried setting the retrieved XML data to the setDataXML function. Possibly, responseText gave you the XML data in which might not be in the XML format. Sometimes, when you retrieve data using AJAX, the page returned is in the form of HTML code which contains XML code in the middle. FusionCharts does not accept such format since it takes pure XML data and not HTML data. Also, if you not using a very old version of FusionCharts, then make use of functions "setXMLUrl" and "setXMLData". The "setDataURL" and "setDataXML" are deprecated functions. Hope I am able to clarify myself.

Hey, Apologies for delay. I tried setting the dimensions of the container in terms of pixels and the chart in terms of percentage but could not find the problem that you are talking about. Below given is my code snippet: <div id="fc" style='width:600px;height:400px'></div> <script language="javascript"> FusionCharts.setCurrentRenderer('javascript'); var myChart = new FusionCharts( "./FusionCharts/RealTimeLine.swf","fusionc", "60%", "60%", "0" ); myChart.setXMLUrl("./FusionCharts/Data.xml"); myChart.render("fc"); function resize() { FusionCharts('fusionc').resizeTo('100%','100%') } </script> Could you please check if you see this problem in all the browsers or just IE? If you seeing this only in IE then which version of IE are you using? Please attach your complete sample here to speed up the process.

Hi, If you are able to see the charts on IE 8 and not on IE9 or Firefox then please check if your chart is receiving any data to plot on IE 9 or Firefox. If you are using Flash charts, switch on the debug mode and check if your chart is getting any data from Ajax request to plot the data. Refer: http://docs.fusioncharts.com/charts/contents/Debug/Window.html Alternatively, you may try alerting the "responseText" to check if data is being received from your response. If this does not solve your problem, send me your sample code replicating the problem for a better look into it.

Hi, I have checked your sample and found that you are setting the attributes "chartBottomMargin" , "chartTopMargin" , "chartRightMargin" and "chartLeftMargin" to a negative value of "-17". It is because of this reason that the shadow of the chart is getting cut. The attributes "chartBottomMargin" , "chartTopMargin" , "chartRightMargin" and "chartLeftMargin" take non-negative Integer values and cannot be set to a negative value. Hence, changing the values of the attributes "chartBottomMargin" , "chartTopMargin" , "chartRightMargin" and "chartLeftMargin" to 0 seems to be resolving your problem.

Hi, We tried to render a Pie 2D chart on Firefox 24 browser and found that the shadow around the chart does not appear to be broken at our end. Please find the attached screenshot of the same. Could you please let us know the dimensions of the div since you have set the dimensions of the chart in terms of percentage values? Also, please let us know if you are using any framework inside which you are using FusionCharts. If possible, please send us a sample application replicating this problem so that we can test the same at our end and speed up the process.

Hi Divya, Welcome to FusionCharts Forum Are you using any Framework inside which you are rendering your chart? Which Firefox version are you using? Please send us a sample application replicating the problem so that we can test it here. Awaiting your response.