Sanjukta

Hi, Please note that to display "&" character on a chart, you need to use the encoded form of the character, i.e, "&" in your chart data (XML or JSON). Could you please try using the same instead of "%26" and see if this helps? Hope this helps.

Hi, Could you please send us the sample so that we might test it? You can also mail it us [email protected] so that we can test it and confirm. Looking forward to your reply.

Hi, Please note that you did not provide any data (<set> element) for the Pie 3D and the Column 3D charts that you are trying to render, hence, the charts are displaying "No data to display" message as expected. Could you please try using the modified XML mentioned below and see if this resolves the issue? <chart caption="Breakdown of Logistic cost in Euro for 0" xAxisName="Monthly" yAxisName="" numberPrefix="Euro" showValues="0"> <set label="" value=""/> <trendLines> <line startValue="1500.00" color="009933" displayvalue="Target"/> </trendLines> </chart> Hope this helps.

Hi, We are unable to replicate the issue with XML you have provided. The Doughnut 3D chart is displayed perfectly as expected. However, we would suggest you to click on the "dataURL Invoked" link on the Debug Mode box, as mentioned, in order to view the exact issue when this error is occurring. Hope this helps.

Hi, Please note that the Internal ID for each entity of a map provided in the FusionMaps XT package is mentioned in our "Map Specification Sheet" section of FusionMaps XT Online Documentation. Ref.- http://docs.fusioncharts.com/maps/Contents/?MapSS/Asia.html This is available for all the maps provided in the Download Package. Hope this helps.

Hi, Please use "configure()" function to set chart messages. Ref.- http://docs.fusioncharts.com/charts/contents/?advanced/ChartMessages.html For instance, if you wish to set chart "ChartNoDataText" message, you need to pass the attribute name and the message text to "configure()" before rendering the chart. <div id="chartContainer">FusionCharts XT will load here</div> <script type="text/javascript"><!-- var myChart = new FusionCharts("Column2D.swf", "myChartId", "300", "250", "0", "1"); myChart.setXMLData("<chart></chart>"); myChart.configure("ChartNoDataText", " "); myChart.render("chartContainer"); // --></script> Hope this helps.

Hi Paul, As previously mentioned, we have already updated this feature in our wishlist. Our Engineering team would be looking into the feasibility and implement this. We shall update you when we come up with this. Thank you for your continued patience and support.

Hi, Could you please try setting the attributes "animation" and "default" animation to '0' in the XML which is getting updated so that it does not display all the plots to be re-rendered? <chart ... animation='0' defaultAnimation='0' > Hope this helps.

Hi, Please note that your sample seems to be working perfectly at our end. Please check with the attached sample. Also, in case you are rendering a Flash chart, please note that the Flash Player Global Security settings needs to be enabled, if you are running the application from local file system (C:\ or D:\) and not from web server (local or live). Flash Player's Global Security setting blocks invoking/calling JavaScript from SWF (Flash Movie) by default. So you need to reset your setting into Global Security Setting panel and enable it while using Drill-down functions and various other JavaScript related functions. Please refer to the following page for further details on the Flash Player Global Security settings: http://docs.fusioncharts.com/charts/Tools/FlashPlayerSecuritySetup/HowToSetup.html Hope this helps. ChangeData.zip

Hi, As previously mentioned, our Engineering team is already working on the same. We shall update as soon we come up with the solution. Thank you for your continued patience and support.

Glad that your issue is resolved! Happy FusionCharting!

Hi, Could you please mail us the details, preferably with screenshots and sample at "[email protected]" so that we are able to test the same and update you on this? Awaiting your reply.

Hi, Please note that it seems you are using an older version of FusionCharts that does not support JavaScript rendering. Could you please re-download the latest evaluation version with the help of the following link and see if this helps? Ref.- http://www.fusioncharts.com/download/trials/ Also, for rendering JavaScript charts, please make sure you have kept "FusionCharts.HC.js", "FusionCharts.HC.Charts.js" and "jquery.min.js" along with "FusionCharts.js" in the same folder. These files are present in "Charts" folder of the Download Pack. You do not need to load these files explicitly in HTML. "FusionCharts.js" automatically takes care of the loading. Hope this helps.

Hi, We have made a note of this and updated in our wishlist for our future upgrades. In case we come up with any solution, we would update you. Thank you for your continued patience and support.

Hi, Could you please upgrade your current version to the latest available, i.e, FusionCharts XT (v3.3.1) and see if this helps? However, a few of the features that you might be reporting are intended behavior and we would not be able to change it. In such case we would request you to report the same so that we can check with our engineering team. For priority support for being a paid customer, we would request you to mail us at [email protected]. Hope this helps.

Hi, Please note that we have tested your XML by removing "#" from the color Hex codes, providing random values to your "value" attribute in the <set> element and no data for "numDivLines" and we found the chart is rendering perfectly at our end, in IE 8. Please check with the attached screenshot and XML for your reference. <chart showlabels="1" showvalues="0" showlegend="1" legendposition="left" showborder="1" bordercolor="d6dddf" canvasbordercolor="888888" canvasborderthickness="1" basefontcolor="000000" basefontsize="11" decimals="0" canvasbgcolor="d6dddf" bgalpha="0" plotgradientcolor="" showyaxisvalues="1" plotborderthickness="0" outcnvbasefontcolor="6C808C" showpercentvalues="1" bgratio="0" startingangle="200" animation="1" numdivlines="" divlinecolor="d6dddf" showalternatehgridcolor="0" plotspacepercent="15"> <set value="10" label="< 7 Days" color="00CCFF" link="javascript:programHealth.displayIssuesAging(\'lt7\', \'' + chartName + '\');"/> <set value="10" label="7-14 Days" color="58BB50" link="javascript:programHealth.displayIssuesAging(\'7to14\', \'' + chartName + '\');"/> <set value="10" label="15-30 Days" color="EEC346" link="javascript:programHealth.displayIssuesAging(\'15to30\', \'' + chartName + '\');"/> <set value="10" label="> 30 Days" color="D62030" link="javascript:programHealth.displayIssuesAging(\'gt30\', \'' + chartName + '\');"/> <styles> <definition> <style type="Shadow" name="newCanvasStyle" angle="130" color="000000" alpha="100" blurx="0" blury="0" strength="5"/> </definition> <application> <apply toobject="Canvas" styles="newCanvasStyle"/> </application> </styles> </chart> In case this does not help, please provide us with the generated XML and the chart type you are using so that we might test it. Also, if possible, please upgrade your current version to the latest version of FusionCharts XT (v3.3.1) and see if this helps. Hope this helps.

Hi, We do not have any native solution for this from our end. Once you have purchased the license, you can set up any security measures to restrict your purchased licensed files to get copied by any other visitor. Hope this clarifies.

Hi, Please check with the latest version of FusionWidgets v3.3.1 for various improvement and enhancements on all the charts. Also, for the JavaScript Variant Of Gantt Chart, please refer this post: Ref.- http://forum.fusioncharts.com/topic/13689-javascript-variant-of-gantt-chart/ Hope this helps.

Hi, Please check with the latest version of FusionWidgets v3.3.1 for various improvement and enhancements on all the charts. Also, for the JavaScript Variant Of Gantt Chart, please refer this post: Ref.- http://forum.fusioncharts.com/topic/13689-javascript-variant-of-gantt-chart/ Hope this helps.

Hi, For the JavaScript Variant Of Gantt Chart, please refer this post: Ref.- http://forum.fusioncharts.com/topic/13689-javascript-variant-of-gantt-chart/

Please try using the latest Gantt chart from the FusionWidgets v3.3.1 pack and see if this helps. For the JavaScript Variant Of Gantt Chart, please refer this post: Ref.- http://forum.fusioncharts.com/topic/13689-javascript-variant-of-gantt-chart/ Hope this helps.

Hi, For the JavaScript Variant Of Gantt Chart, please refer this post: Ref.- http://forum.fusioncharts.com/topic/13689-javascript-variant-of-gantt-chart/

Please note that this is already in our roadmap. We are working on it. We hope to come up with this at the earliest and shall update you. Thank you for your continued patience and support.

Apologies for the delay. Please note that our JavaScript charts would be working perfectly on the server supporting PHP 4 and above. Hope this helps.

Hi, Please note that you can provide a single value for each data point in the XML. Multiple values for the same data point is not supported by the charts, as of now