Label "undefined" When There's Only One Category In Scrollcombidy2D

[Primo Dang]

In my company, we are using version 3.3.1, release 19520.
 
I have a Scroll Combination 2D (Dual Y) Chart with dinamically generated data. When the chart has only one category, the category label is shown as 'undefined'. If another category is added to the XML (even if the second category has no label and no set data), the label appears normally.
 
This didn't happen in the previous version we were using (3.2.4, release 8565).
 
The chart is being created like this:

var myChart = new FusionCharts("../pluginPath/ScrollCombiDY2D.swf", "chartId", 1518, 244, 0, 1, "FFFFFF", "noScale", "EN", "0", "1");
chart.setDataXML(data);
chart.render(myDiv);

This is the XML loaded into the data variable:

<chart 
    caption='Chart' 
    PYAxisName='Value 1'  
    SYAxisName='Value 2'  
    labelDisplay='Rotate'
    slantLabels='1'
    useEllipsesWhenOverflow='0'
    showAlternateHGridColor='0'
    showvalues='0'
    decimals="1"
    decimalSeparator=','
    inDecimalSeparator=","
    sDecimals="2"
    snumberSuffix='%'
    numVisiblePlot='10' 
    baseFontColor='000000' 
    canvasBorderColor='999999'
    showLimits='0'
    bgColor='FFFFFF'
    showBorder='0'
    PYAxisMinValue='0' 
    PYAxisMaxValue='12'  
    SYAxisMinValue='0' 
    SYAxisMaxValue='120' 
    legendPosition ='right'
    numdivlines='5'  
> 
 
   <categories>
        <category label='Category 1' />
   </categories>

   <dataset seriesName='Value 1' color="399E38">
        <set value='6,63' tooltext="Category 1{br}Value 1: 6,63{br}Value 2: 91,53%" />
   </dataset> 

   <dataset seriesName='Value 2' parentYAxis='S' color="006CAD" renderAs="LINE" >
        <set value='91,53%' tooltext="Category 1{br}Value 1: 6,63{br}Value 2: 91,53%" />
   </dataset>
</chart>
 

 
I attached the resulting charts for:

• 2 filled-out categories (correct-labels.png);
• 1 filled-out category and 1 empty category (empty-label;png); and
• 1 category (undefined-category.png)

My company's clients are complaining about the undefined label cases, so please let me know if there is a solution available as soon as possible.
 
Thanks is advance!

[Guest Sumedh]

Hi,

Welcome to FusionCharts Forum!

 

We are able to replicate this issue and we are looking into this.

As a work-around can you please remove the attribute useEllipsesWhenOverflow from the XML? and try once again?

 

[Primo Dang]

Thank you, the work-around worked perfectly! 

[Sanjukta]

Thank you, the work-around worked perfectly! 

Glad that your issue is resolved!

 

Happy FusionCharting!

[Guest Sumedh]

Hi Primo,

 

Recently, We a have released a new version of FusionCharts i.e., FusionCharts XT v3.3.1 Service Release 3.

 

And this bug has been fixed in this version. (Label "undefined" When There's Only One Category In Scrollcombidy2D)

 

Can you please try using latest version?

 

You can download the trial copy from here: http://www.fusioncharts.com/download/trials/