Vernatia Report post Posted June 5, 2014 When trying to download a chart, in any format (PNG, JPG, ect), we get the following error: Couldn't create temporary file. Check that the directory permissions for the batik/temp/ directory are set to 777. This is sent from us from: http://export.api3.fusioncharts.com/ It appears that, assuming you've recently upgraded, you have failed to correctly set up permissions. Share this post Link to post Share on other sites
Bindhu Report post Posted June 5, 2014 Hi, We are looking into it and would update the below thread when the server is up and running. Inconvenience caused is deeply regretted. Thank you for your continued support and patience. Please refer: http://forum.fusioncharts.com/topic/15925-fusion-chart-client-side-export-funcionality-stopped-working/ Share this post Link to post Share on other sites
Bindhu Report post Posted June 6, 2014 Hi, The server is up and running.You may continue to export the charts.If issue persists from your end, please try after clearing the DNS.Hope this helps!Thank you again for your continued support and patience. Share this post Link to post Share on other sites